Human Resources Generalist

CXtec Inc.•Syracuse, NY

9h•Hybrid

About The Position

The HR Generalist serves as the operational backbone of the HR department, executing the full employee lifecycle with precision, consistency and compliance. The role ensures HR policies, processes and systems function seamlessly while supporting employees and managers in day‑to‑day workforce needs. This position requires high judgment, confidentiality and independence. This position is available in Syracuse, NY or Norcross, GA and allows for a hybrid (office & work from home) schedule.

Requirements

Bachelor’s degree in Human Resources, Business or related field.
5+ years of progressive HR experience, preferably in a Generalist capacity.
Strong understanding of labor laws, regulations and HR best practices.
Demonstrate high level of personal and professional integrity with the ability to maintain confidentiality and handle sensitive information with discretion.
Commitment to excellence and employee support.
Ability to work collaboratively across teams.
Strong interpersonal and communication skills, both verbal and written.
Detail oriented with excellent organizational skills.
Exhibit independent judgment to plan, organize and prioritize workload.
Ability to establish and maintain effective working relationships with employees at all levels.
Proficiency with HRIS systems and MS Office.

Nice To Haves

HR certification(s) preferred (PHR, SHRM – CP).

Responsibilities

Manage processes including onboarding, offboarding and HR workflows, including documentation and knowledge transfer.
Maintain HRIS data integrity and produce routine HR reports/dashboards.
Serve as the first line of employee relations support.
Coach managers on performance concerns and documentation requirements.
Support the administration of Performance Improvement Plans (PIPs).
Ensure consistent application of policies and corrective action processes.
Assist with salary architecture inputs, pay equity analyses and benchmarking.
Participate in benefits strategy and vendor management.
Manage annual compensation review cycles through clean data prep, HRIS and worksheet administration and manager communications.
Employee education on compensation and benefits.
Support culture, engagement and communication initiatives.
Creation of HR policies and procedures by which employees are informed and governed.
Maintain the employee handbook, ensuring its legal compliance and inclusion of updated policies and procedures.
Enforce HR policies and maintain proper documentation.
Track compliance and ensure adherence to local, state and federal laws.
Prepare for and participate in audits and ensure proper record retention.
Handle compliance reporting.
Support HR investigations and documentation processes.
Assist in risk mitigation strategies related to people practices.
Maintain accurate job descriptions for all positions, including management of posted descriptions on the intranet.
Maintain HRIS system accuracy and support reporting, analytics, and dashboards.
Uphold employee file integrity and compliance standards.