Human Resources Generalist

Creative Co-Op, Inc. • Memphis, TN

19d • Hybrid

About The Position

The HR Generalist serves as a key partner to the Human Resources Manager and employees, supporting the day-to-day execution of Human Resources functions. This role provides administrative and operational support across a broad range of HR activities, including talent acquisition, onboarding, employee relations, benefits administration, Worker’s Compensation, FMLA, compliance, and HR systems. The HR Generalist plays a critical role in ensuring accurate HR processes, a positive employee experience, and compliance with company policies and applicable employment laws.

Requirements

• 2–4 years of HR Generalist or related experience
• Experience supporting multiple HR functions
• Strong interpersonal and communication skills
• High level of integrity and confidentiality
• Sound judgment and problem-solving ability
• Strong organizational and time management skills
• Ability to manage multiple priorities and meet deadlines
• Detail-oriented with strong data accuracy
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to analyze data and generate reports

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Experience with HRIS systems (BambooHR and Paychex)

Responsibilities

• Support full-cycle recruitment process: Maintain and update job descriptions
• Support full-cycle recruitment process: Coordinate job postings (internal/external)
• Support full-cycle recruitment process: Partner with hiring managers and external recruiters
• Support full-cycle recruitment process: Schedule and coordinate interviews
• Support full-cycle recruitment process: Prepare and issue offer letters
• Support full-cycle recruitment process: Manage pre-employment screenings
• Coordinate onboarding and new hire orientation processes to ensure a smooth employee experience
• Maintain accurate and up-to-date employee records in HRIS (BambooHR and Paychex)
• Administer E-Verify and manage I-9 compliance, including periodic internal audits
• Ensure compliance with federal, state, and local employment laws
• Maintain required labor law postings across all locations
• Assist with benefits administration, including: New hire enrollments and life event changes
• Assist with benefits administration, including: Open Enrollment coordination and communication
• Assist with benefits administration, including: Payroll deduction setup and verification
• Assist with benefits administration, including: Benefits invoice auditing and reconciliation
• Provide employees and candidates with benefit information and support
• Administer and track employee leaves of absence, including Family and Medical Leave Act (FMLA), ensuring compliance with federal and state regulations
• Provide guidance to employees and managers on leave eligibility, documentation requirements, and return-to-work processes
• Coordinate required notices, certifications, and communications related to FMLA and other applicable leave types
• Maintain accurate and confidential leave records within HRIS
• Administer Workers’ Compensation claims, including: Reporting workplace injuries to the carrier in a timely manner
• Administer Workers’ Compensation claims, including: Coordinating with employees, managers, and medical providers
• Administer Workers’ Compensation claims, including: Monitoring claim status and facilitating return-to-work plans
• Partner with managers to support transitional duty assignments and ensure compliance with company policies and medical restrictions
• Maintain accurate records and assist with audits, reporting, and claims management
• Assist in maintaining and updating the employee handbook and HR policies
• Support performance review processes and tracking
• Assist with HRIS system updates, reporting, and process improvements
• Support the implementation and optimization of HR systems and tools
• Assist with planning and execution of company events, employee recognition programs, and training initiatives
• Support internal HR communications and employee engagement efforts
• Provide day-to-day HR support to employees and managers
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed