Human Resources Generalist

HealthDrive•Framingham, MA

7d•$55,000 - $65,000•Onsite

About The Position

The Human Resources Generalist is responsible for managing day-to-day HR operations including high-volume leave administration and serving as a primary point of contact for employees. This role plays a key role in triaging and resolving HR inquiries and responding to emails and phone calls. In addition, the position supports recruitment activities and manages employee-related communications through the onboarding and offboarding processes. The HR Generalist works collaboratively with HR Leadership, Payroll, Credentialing, and Operations to deliver high-quality service, uphold confidentiality, and contribute to positive and supportive employee experiences. The pay range for this position is $55,000 - $65,000 annual salary.

Requirements

Hands-on experience in the administration of leave programs such as FMLA, PFML, short- and long-term disability and workers compensation as well as experience integrating multiple leave types simultaneously and experience working with third-party leave or benefit administrators.
Knowledge of federal, state, local, and employer-specific leave policies.
Understanding eligibility, tracking, and documentation requirements.
Ability to provide clear, professional, and empathetic communication with employees.
Possesses strong verbal, written, and interpersonal communication skills.
High attention to detail, excellent organizational skills, and a strong ability to multi-task due to time-sensitive priorities.
Ability to use discretion and maintain confidentiality.
Computer skills including HRIS (UKG experience is a plus), Windows, Microsoft Outlook, Word, Excel, and PowerPoint.
To qualify for this role the individual must have a minimum of a bachelor’s degree and 1-3 years of direct or related HR experience.

Nice To Haves

SHRM or PHR Preferred.

Responsibilities

Support the day-to-day administration of employee-related activities, providing first- and second-level support for HR inquiries (e.g., leaves of absence, timekeeping, onboarding and offboarding, benefits), and escalating complex issues as appropriate.
Administer employee leave programs, including coordinating documentation, tracking deadlines, communicating with managers, and scheduling related activities. Maintain accurate, confidential, and audit-ready records.
Initiate and follow up on Workers’ Compensation and Unemployment claims as needed.
Assist employees with timekeeping system access and troubleshoot basic technical issues.
Provide administrative support related to the day-to-day management of employees to ensure compliance with federal and state employment laws and minimize legal risk. Accurately process employee data and documentation within the HRIS and communicate updates to Payroll and other stakeholders (e.g., new hires, status changes, leaves, and terminations).
Support recruitment activities by conducting candidate pre-screens, preparing and administering background check documentation, and completing reference checks and other pre-employment verifications.
Assist with onboarding and offboarding processes, including drafting and sending offer letters and new hire paperwork, conducting new hire orientations, distributing new hire announcements, and ensuring timely submission of termination documentation to Payroll.
Generate monthly and ad hoc employee, provider, and benefits-related reports, as well as other data requests as needed.
Maintain accurate, compliant personnel files and HR system records in accordance with company policies and legal requirements.
Help with committee activities for the office, manage the annual holiday party and BBQ.
Other duties and tasks may be assigned as appropriate or necessary.