Human Resources Generalist

DO & CO • Detroit, MI

1d • Onsite

About The Position

DO & CO is looking for an HR Generalist (Bilingual, English/Spanish) to support and assist the HR Manager in different areas such as but not limited to include recruiting, training, wage/benefit administration, and the execution of employee relation activities to provide each department with guidance, and support necessary to achieve their business objectives This position will take place in Romulus, MI, Monday-Friday in the office. What you’ll do: The Human Resources Generalist serves as a partner to management and employees in our fast-paced airline catering environment. This role supports all aspects of the employee lifecycle while ensuring compliance with aviation industry regulations, food safety standards, and labor relations requirements. The ideal candidate will thrive in a 24/7 operational environment and possess deep understanding of the unique challenges and opportunities within airline catering services. Key Responsibilities Employee Relations & Engagement Serve as primary point of contact for employee inquiries, concerns, and conflict resolution Conduct thorough investigations of employee complaints and workplace issues (for non-management roles) Facilitate communication between management and staff across multiple shifts and departments Partner with supervisors to address performance issues and implement corrective action plans Support employee engagement initiatives and culture-building programs Assist with grievance procedures and maintain positive labor relations environment Compliance & Documentation Ensure adherence to federal, state, and local employment laws and regulations Maintain I-9 compliance and E-Verify processes for all employees Support aviation industry-specific compliance requirements (TSA, FAA, USDA regulations) Maintain accurate employee records and HRIS data integrity Prepare and submit required reports (EEO, OSHA, wage and hour compliance) Process terminations for non-management roles including NCNS management and acknowledgement of quit notices Compensation & Benefits Administration Support leave of absence and the ADA interactive process with 3rd party administrator including communications and tracking of documentation Process worker's compensation claims and coordinate return-to-work programs Support performance review processes and merit increase recommendations Safety & Risk Management Partner with safety team to investigate workplace incidents and near-misses Support development and implementation of safety training programs Ensure compliance with OSHA regulations and food safety standards Coordinate drug and alcohol testing programs in accordance with DOT regulations Maintain workers' compensation claims and facilitate medical treatment coordination Support ergonomic assessments and workplace injury prevention initiatives What we offer: Complimentary employee meal. Health Care + 401K. Full-time employees are eligible for full benefits; Medical, Dental & Vision. A wonderful workplace to call home, events, and fun colleagues. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally. The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market. Who we are: New York | Chicago | Los Angeles | Detroit | London | Paris | Milan | Barcelona | Frankfurt | Düsseldorf | Berlin | Munich | Istanbul | Kiev | Warsaw | Seoul | Vienna We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO&CO offers gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. Who You Are: A bachelor’s degree in human resources is preferred. Three years of experience as an HR generalist. Bilingual English/Spanish Union environment experience is highly desired Be service-oriented, collaborative, creative and charismatic. Excellent interpersonal skills that build trust and instill confidence. Strong and effective communication skills, with the ability to clearly and concisely express ideas. both verbally and in writing. Bilingual is a plus. Proactive, entrepreneurial, can operate resourcefully in a fast-paced, dynamic environment. Highly organized and diligent, pays attention to detail and follows through. Knowledge of EEOC, ADA and employment laws. Ability to manage multiple projects, meet and work effectively under time and resource constraints. Ability to work effectively both independently and as a team. Ability to connect deeply with people, maintain trust, and navigate sensitive issues with colleagues. Ability to effectively deal with department heads and team members, some of whom will require high levels of patience, tact, and diplomacy. Diversity & Inclusion Statement DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

Requirements

• Three years of experience as an HR generalist.
• Bilingual English/Spanish
• Be service-oriented, collaborative, creative and charismatic.
• Excellent interpersonal skills that build trust and instill confidence.
• Strong and effective communication skills, with the ability to clearly and concisely express ideas. both verbally and in writing. Bilingual is a plus.
• Proactive, entrepreneurial, can operate resourcefully in a fast-paced, dynamic environment.
• Highly organized and diligent, pays attention to detail and follows through.
• Knowledge of EEOC, ADA and employment laws.
• Ability to manage multiple projects, meet and work effectively under time and resource constraints.
• Ability to work effectively both independently and as a team.
• Ability to connect deeply with people, maintain trust, and navigate sensitive issues with colleagues.
• Ability to effectively deal with department heads and team members, some of whom will require high levels of patience, tact, and diplomacy.

Nice To Haves

• A bachelor’s degree in human resources is preferred.
• Union environment experience is highly desired

Responsibilities

• Serve as primary point of contact for employee inquiries, concerns, and conflict resolution
• Conduct thorough investigations of employee complaints and workplace issues (for non-management roles)
• Facilitate communication between management and staff across multiple shifts and departments
• Partner with supervisors to address performance issues and implement corrective action plans
• Support employee engagement initiatives and culture-building programs
• Assist with grievance procedures and maintain positive labor relations environment
• Ensure adherence to federal, state, and local employment laws and regulations
• Maintain I-9 compliance and E-Verify processes for all employees
• Support aviation industry-specific compliance requirements (TSA, FAA, USDA regulations)
• Maintain accurate employee records and HRIS data integrity
• Prepare and submit required reports (EEO, OSHA, wage and hour compliance)
• Process terminations for non-management roles including NCNS management and acknowledgement of quit notices
• Support leave of absence and the ADA interactive process with 3rd party administrator including communications and tracking of documentation
• Process worker's compensation claims and coordinate return-to-work programs
• Support performance review processes and merit increase recommendations
• Partner with safety team to investigate workplace incidents and near-misses
• Support development and implementation of safety training programs
• Ensure compliance with OSHA regulations and food safety standards
• Coordinate drug and alcohol testing programs in accordance with DOT regulations
• Maintain workers' compensation claims and facilitate medical treatment coordination
• Support ergonomic assessments and workplace injury prevention initiatives

Benefits

• Complimentary employee meal.
• Health Care + 401K.
• Full-time employees are eligible for full benefits; Medical, Dental & Vision.
• A wonderful workplace to call home, events, and fun colleagues.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level