Human Resources Generalist, Labor Relations Focus

Neighborcare Health Career•Seattle, WA

About The Position

The Human Resource Generalist with Labor Relations responsibilities will provide comprehensive human resources support across multiple functional areas while serving as the primary resource for labor relations activities. This role ensures compliance with labor agreements, fosters positive employee and union relationships, and supports organizational goals through effective HR practices.

Requirements

Excellent verbal and written communication skills.
Strong knowledge of labor contract administration, grievance procedures, and union/management rights.
Experience advising and coaching managers in a unionized environment.
Excellent analytical, problem-solving, and critical thinking skills.
Ability to communicate clearly and concisely, both orally and in writing, with all organizational levels.
Strong organizational skills with exceptional follow-through and time management.
Ability to maintain professionalism and composure during challenging conversations.
High level of confidentiality and sound judgment.
Proficiency in Microsoft Office Suite.
Bachelor’s degree in human resources, Business, or related field.
Minimum 5 years of experience in Human Resources and Labor Relations.
Experience working with labor unions and collective bargaining agreements.

Nice To Haves

Professional HR certification (SPHR, SHRM-SCP, etc.).
Experience in healthcare or similar regulated industry.
Medical, FQHC experience preferred.

Responsibilities

End-to-end case management and resolution of labor-related processes, including interpretation of union contracts, handling grievances, responding to union requests for information, and managing union escalations.
Deliver targeted leader training on union-related issues and new processes.
Facilitate labor-management discussions, ensuring follow-through on action items and communication plans.
Assume a leadership role in Joint Labor/Management initiatives; research, evaluate, and interpret policies and practices to resolve complex issues.
Educate union representatives on organizational change initiatives and develop strategies to gain union support.
Provide guidance and support to managers on performance management, workforce planning, and employee relations.
Conduct investigations into allegations of discrimination, harassment, retaliation, and other workplace concerns.
Manage leave of absence and accommodation requests in partnership with third-party vendors, ensuring compliance and timely communication.
Conduct exit interviews, analyze data for trends, and recommend improvements.
Support HR projects and initiatives as assigned.
Perform other duties as assigned.