Human Resources Generalist III (Employee & Labor Relations)

City of Boulder (CO)•Boulder, CO

43d

About The Position

Under limited supervision, the Human Resources (HR) Generalist III supports the development, deployment, and maintenance of HR's core services and programs throughout the city organization. HR Generalists III work closely with all HR teams, as well as with the city's internal service teams, and have regular contact in city departments and directly with managers and employees. This position focuses on identifying, solutioning, and resolving both anticipated and unanticipated issues at all levels of the city-ensuring the continuity and consistent application of HR policies, procedures, and contractual obligations throughout the organization.

Requirements

Ability to look for detail and navigate application in compliance-focused situations.
Ability to manage competing priorities in a fast-paced environment and to drive achievement of team objectives.
Ability to analyze data and synthesize routine or complex information into report or narrative format.
Ability to convey strong messages and stories on behalf of HR, focused on employee growth and leader effectiveness.
Ability to develop positive, productive relationships-cultivating mutual respect and trust.
Ability to communicate effectively with a variety of types of stakeholders, both in writing and verbally.
Ability to interpret requests from employees and managers and apply policy and procedure.
Knowledge of Human Resources practices, procedures, policies, employment laws, and regulations.
Knowledge of core HR service areas, including benefits, compensation, employee relations, labor relations, learning, and talent.
Skill in critical thinking and creative approaches to problem-solving.
Have and maintain acceptable background information, including criminal conviction history.
Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field from an accredited institution; or equivalent of eight (8) years related experience may substitute for the educational requirement only.
At least five (5) years of professional HR experience.

Nice To Haves

Ability to speak, read, and write Spanish or a second language.
Knowledge of Workday HCM module.
Knowledge of and practical experience with labor unions.
SHRM-CP or PHR certification.
At least two (2) years of experience supporting HR functions in the public sector.

Responsibilities

Lead employees and managers throughout the employee life cycle, by resolving manager and employee inquiries and issues, as well as transaction needs, with other HR teams. Support self-service for the HR Team by collaborating on tools and resources for the organization.
Provide consultative guidance and coaching for managers to ensure compliance with established policy and procedure.
Work collaboratively with all HR teams and key cross-functional groups to share knowledge of emerging issues and proactively deliver service to improve the employee or candidate experience.
Manage claim investigations, due process hearings, employee disciplinary actions, performance management needs, and involuntary terminations.
Coordinate the administration and implementation of all HR Department programs, as needed. May include research, gathering input for program development, targeting distribution of resources, evaluating consistency of program application, participating in HR or hiring events, reporting, or training.
Facilitate the review and design of business processes that support HR Department programs.
Collaborate with HR Teams and department stakeholders to identify training and resource support needs that reflect the city's priorities and business. Participate in leading practice and comparable research to build resources and align people with tools. Brainstorm, prepare, and review draft learning content.
Provides input on policy, procedure, programs, and training to strengthen and accomplish the goals of the department and the organization.
Evaluate, develop, document, and maintain thorough and complaint candidate selection and verification processes; establish relationships and processes for related third-party vendors.
Assist in providing interpretation and application of collective bargaining agreements as well as citywide policies, practices, and procedures.
Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Provide training, guidance, support, and thought partnership to emerging HR professionals in the department.
Collect data, maintain databases and tracking systems, and prepare reports to identify trends.
Perform miscellaneous job duties as assigned.