Human Resources - Experience and Engagement Specialist

Barber National Institute•Erie, PA

13d

About The Position

As a Human Resources – Experience & Engagement Specialist at the Barber National Institute, you will serve as a trusted advisor to leaders and HR partners, strengthening the staff experience through inclusive practices, team member relations guidance, and proactive organizational support. This role is ideal for a strategic and thoughtful HR professional who exercises sound judgment, analyzes workplace trends, and empowers leaders to address team member concerns confidently and consistently. You will help foster a culture where employees feel safe, valued, and connected to purpose while ensuring alignment with BNI’s Core Commitments, policies, and applicable laws.

Requirements

Strong working knowledge of employee and team member relations principles, documentation standards, and compliance requirements
Ability to assess complex workplace situations objectively and provide balanced, practical recommendations
Demonstrated experience advising leaders on performance management, workplace conflict, and policy interpretation
Strong facilitation skills to lead inclusion conversations, listening sessions, and leadership discussions
Advanced written and verbal communication skills, particularly when navigating sensitive or confidential matters
Analytical ability to synthesize workforce data, identify systemic themes, and develop actionable recommendations
Professional discretion and ethical judgment in handling confidential information
Ability to influence and build credibility across leadership levels without direct authority
Experience developing practical tools, frameworks, and resources that strengthen communication and accountability
Proficiency with HR systems, case tracking tools, Microsoft 365, and survey/reporting platforms
Bachelor’s degree in Human Resources, Organizational Development, Business, or related field required (equivalent combinations of education and experience may be considered)
Minimum of 8 years of progressive experience in employee relations, team member relations, employee experience, or HR advisory roles
Valid driver’s license with a good driving record
Eligibility for State Police Criminal Record Check and Child Abuse History Clearance
FBI clearance for individuals who do not meet PA residency requirements
Ability to travel occasionally to BNI campuses and community events, with flexibility for some evening and weekend hours as needed

Nice To Haves

Professional certification such as SHRM-CP or similar HR credential preferred

Responsibilities

Advising leaders on team member relations matters by assessing situations, clarifying policy, and recommending corrective or preventive next steps
Guiding leaders on documentation standards, appropriate follow-through, and risk mitigation strategies
Providing consultative support on performance management, workplace conflict, and early risk identification
Facilitating listening sessions and advising on inclusive leadership practices that strengthen psychological safety and respectful team dynamics
Analyzing workforce trends and identifying systemic patterns that may impact engagement, retention, and compliance
Developing written findings and recommendations to inform leadership decision-making
Creating and refining conversation guides, toolkits, and resources that enhance leadership effectiveness
Supporting strategic Experience & Engagement initiatives through process improvements and SOP enhancements
Interpreting employment law principles to guide leaders in appropriate action and documentation
Modeling collaboration, transparent communication, adaptability, ethical judgment, and confidentiality in all interactions
Maintaining regulatory compliance and completing required clearances and professional development activities
Supporting the overall mission by promoting a culture of trust, accountability, and engagement across the organization