Human Resources Director

McKinstrySeattle, WA
80d

About The Position

We are seeking a Human Resources Director to join our growing HR team in Seattle, WA. As the HR Director, you'll serve as a strategic-minded leader responsible for developing, implementing, and optimizing HR operational processes and systems across key functions, including Benefits, Pre-Employment & Onboarding, HRIS, Compliance, and overall HR operational excellence. You will also act as the primary liaison between several Corporate Service units to ensure strong partnership and alignment. This role includes overseeing the day-to-day operations of the HR Operations department while also leading cross-functional projects. Additionally, you will support the Sr. Director of People Experience & Operations in evolving the HR Operations function from individual workflows into a unified People Operations platform centered on employee experience and business success.

Requirements

  • Deep operational HR experience with broad knowledge of how all HR functions interact and support one another.
  • Minimum ten (10) years of progressive HR experience.
  • Bachelor's degree in HR, business management, or related field; or equivalent work experience
  • Working knowledge of federal, state, and local employment laws and HRpliance requirements.
  • Uses sound judgment in ambiguous situations and knows when to consult.
  • Influences effectively and serves as a trusted strategic partner to business leaders
  • Strong project management skills with the ability to convene stakeholders, gain alignment on tasks and deadlines, and drive initiatives to successfulpletion
  • Embraces continuous improvement and thrives in an innovative, evolving environment.
  • Demonstrated people management and leadership experience, including coaching, developing, and guiding high-performing teams.
  • Thrives in a fast-paced,plex business environment and canpartmentalize effectively while pivoting as situations evolve.
  • Strong written and verbalmunication skills.
  • Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Visio) is required; working knowledge of Point is preferred.

Nice To Haves

  • SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
  • Specific experience in benefits and leave management

Responsibilities

  • Provide strategic leadership and oversight for Benefits, Leave Administration, Immigration, Compliance, Onboarding, and Pre-Employment programs, ensuring operational excellence across all functional areas.
  • Develop and execute a multi-year HR Operations roadmap focused on scaling processes, optimizing internal workflows, and enhancing the employee experience as theanization grows.
  • Partner closely with HR Business Partners, Talent Acquisition, Total Rewards, HRIS, and Employee Relations to ensure seamless, end-to-end HR service delivery and a consistent employee lifecycle.
  • Drive operational efficiency through process redesign, technology enhancements, automation opportunities, and standardized procedures that elevate service quality and reduce administrative burden.
  • Establish and track key performance indicators (KPIs), service-level agreements (SLAs), and operational dashboards to measure effectiveness, identify gaps, and drive data-informed decisions.
  • Lead strategic planning for Open Enrollment,pliance audits, policy updates, and other cyclical HR activities to ensure smooth execution and alignment withanizational priorities.
  • Support strategic HR initiatives, including designing and delivering an upleveled, high-impact onboarding experience that strengthens new-hire engagement and accelerates readiness.
  • Serve as an escalation point forplex benefits, leave, immigration, andpliance matters, ensuring thoughtful, legally sound, and employee-centric resolutions.
  • Strengthening onboarding and pre-employment workflows to create a seamless, timely, and engaging experience that supports retention and operational readiness.
  • Collaborate with Finance, Legal, IT, and business leaders to ensure cross-functional alignment, accurate reporting, andernance across all HR programs.
  • Lead change management efforts for the rollout of new programs, and policies, ensuring stakeholders are informed, trained, and supported.
  • Lead, mentor, and develop a high-performing team; strengthen team capabilities through coaching, training, role clarity, and building a culture of accountability and continuous improvement.
  • Provide ongoing coaching, mentorship, and professional development to team members, ensuring they have the skills, tools, and resources needed to excel in their roles.
  • Build team capability through structured training, cross-training, and knowledge-sharing programs to strengthen expertise across benefits, leaves, immigration,pliance, onboarding, and pre-employment.
  • Set clear goals, expectations, and performance standards; conduct regular check-ins, performance reviews, and career development discussions to support growth and retention.
  • Identify skill gaps and create targeted development plans to elevate the team's technical knowledge, customer service capability, and strategic thinking.
  • Foster an inclusive, supportive environment w team members feel valued, empowered, and connected to theanization's mission and HR strategy.
  • Implement effective workload planning, role design, and operational structures to ensure team readiness and scalability as theanization grows.
  • Model strongmunication, judgment, and problem-solving, ensuring the team understands priorities and is equipped to navigateplex or high-risk HR matters.
  • Recognize achievements, celebrate team wins, and reinforce behaviors that align withanizational values and HR operational excellence.
  • Serve as a steward of McKinstry's culture bymunicating and influencing key policies and procedures.

Benefits

  • Competitive pay
  • 401(k) with employer match and profit-sharing plan
  • Paid time off and holidays
  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums
  • Family formation benefits, including adoption and IVF assistance
  • Up to 16 weeks paid parental leave
  • Transgender inclusive benefits
  • Commuter benefits
  • Pet insurance
  • “Building Good” paidmunity service time
  • Learning and advancement opportunities via McKinstry University
  • McKinstry Moves onsite gyms or reimbursement for remote workers
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