MARGARITAVILLE - HUMAN RESOURCES DIRECTOR

ISMIRA RECRUITMENT AGENCY•City of Syracuse, NY

About The Position

At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here As a Human Resources Director, you will strive to build employee morale and develop strategies in partnership with onboard leadership and the shoreside to enhance the overall crew satisfaction & engagement; ensure a commitment to crew satisfaction; inspire crew through encouragement and recognition of outstanding performance.

Requirements

Minimum 21 years old
Relevant ship experience is preferred
Good level of English language
Bachelor’s degree in human resources or CIPD or equivalent field.
Minimum of 2 years’ experience as HR Manager onboard a Cruise Ship or within a large organization.
Minimum of 2 years’ experience in employee relations, investigations, negotiations, and resolving grievances & conflicts.
Excellent employee relations skills and coaching/guiding experience.
Strong written & verbal skills.
Ability to speak English clearly, distinctly and cordially with guests and crew.
Ability to understand instructions given in English during emergency life saving procedures and drills.
Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co workers.

Nice To Haves

Ability to speak additional languages such as Spanish, French or German preferred.

Responsibilities

Provide an accessible nurturing environment to handle employee relation issues using effective conflict resolution, assist with disputes and guide team members toward the correct outcome.
Educate and support the onboard management team about HR policies, procedures and standards including the company's performance management system, promotions, and our progressive discipline procedures.
Ensure consistent and fair application of all HR policies and procedures.
Oversee activities relating to signing on & off procedures and crew immigration,
Monitor & ensure 100% compliance with time & attendance procedures in line with company & MLC regulations.
Facilitate employee resignation process by conducting exit interviews and providing feedback to shoreside fleet personnel.
Responsible for leadership development onboard including engaging, training, assessments and feedback.
Ensure confidentiality and discretion of all employee information and conversations including but not limited to discipline, medical and matters of private nature.
Work with heads of departments and senior management to support and oversee the promotion process, interviews, selection, and succession planning through personal development plans etc.