Human Resources Director

Popeyes•Sugar Land, TX

About The Position

The Director of Human Resources is a strategic and operational leader responsible for overseeing all HR functions across a multi-brand, multi-state organization. This role supports over 600+ restaurant locations across 17 states and leads a team focused on delivering compliant, efficient, and people-centered HR solutions. The Director partners with leadership to drive employee relations, ensure regulatory compliance, and support business growth across three distinct brands while developing scalable training and HR content and proactively monitoring regulatory changes.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field
8–10+ years of progressive HR experience, including leadership in multi-unit or QSR environments
Deep knowledge of employment law, wage and hour regulations, and multi-state compliance
Proven experience interpreting and implementing changes in federal and state employment laws
Experience managing EEOC claims, wage claims, and regulatory reporting (EEO-1, OSHA 300)
Experience designing and delivering HR training programs and content
Proficiency in HRIS systems, preferably ADP Vantage
Proven ability to lead teams and influence senior leadership

Nice To Haves

Master’s preferred

Responsibilities

Lead, coach, and develop an HR team supporting a large, geographically dispersed workforce
Partner with executive leadership to align HR strategies with business objectives across three brands
Standardize HR practices, policies, and procedures across all locations
Design and deliver HR training programs for field leadership, including District Managers and General Managers
Develop and maintain HR training materials, toolkits, SOPs, and compliance resources
Create scalable content to support consistent execution of HR policies and best practices across 600+ locations
Facilitate training on employee relations, compliance, investigations, and performance management
Partner with operations to ensure training aligns with business needs
Oversee complex employee relations matters, including investigations, corrective actions, and terminations
Provide guidance to field leadership on performance management and conflict resolution
Ensure fair, consistent, and legally compliant handling of workplace issues
Ensure compliance with federal, state, and local employment laws across 17 states
Monitor, interpret, and implement changes in employment laws and regulations, ensuring timely updates to policies, practices, and training
Serve as subject matter expert on evolving labor laws and provide proactive guidance to leadership
Manage and oversee responses to Equal Employment Opportunity Commission (EEOC) claims and charges
Handle wage and hour claims, audits, and investigations
Oversee OSHA compliance, including maintenance and accuracy of OSHA 300 logs
Prepare and submit required federal and state reports, including EEO-1 reporting
Manage unemployment claims, garnishments, and child support orders
Oversee HR systems and data integrity, including advanced knowledge and utilization of ADP Vantage HCM
Ensure accurate processing and administration of employee records, compliance documentation, and reporting
Drive process improvements and system efficiencies
Identify and mitigate HR-related risks across the organization
Partner with legal and leadership on high-risk employment matters
Ensure documentation and processes support defensible employment practices