Human Resources Director

Come and See•Colorado Springs, CO

1d•Hybrid

About The Position

The Human Resources Director serves as a strategic partner to the VP of People & Culture, providing comprehensive HR leadership and support across all functional areas of the organization. This role is essential in driving HR excellence through the development and implementation of programs and initiatives in culture development, training and development, recruitment and talent acquisition, workforce management, employee relations, and benefits design and administration. The Director will work collaboratively with leadership teams across Come and See Foundation to ensure HR strategies align with organizational goals and support our global mission. This position requires an experienced HR professional who can balance strategic thinking with hands-on execution, partnering closely with the VP of People & Culture and HR Partner to deliver exceptional employee experiences.

Requirements

Deep understanding of HR principles, practices, and employment law with demonstrated ability to apply knowledge in complex situations
Proven expertise across multiple HR functional areas including talent acquisition, employee relations, training and development and workforce planning
Strong strategic thinking skills with ability to translate organizational strategy into HR programs and initiatives
Excellent interpersonal and communication skills with ability to build trust and credibility across all org levels
Demonstrated ability to influence an advise leaders on sensitive people matters
Strong project management skills with ability to manage multiple priorities and drive initiatives to completion
Experience designing and facilitating training programs, workshops, and development initiatives
Proficiency in recruitment strategy, candidate assessment, and interview techniques
Knowledge of benefit program design, administration, and compliance requirements
Understanding of organizational development and change management
Data-driven mindset with ability to analyze HR metrics and present insights
Comfortable working in a faith-based environment and representing Christian values in professional conduct
Ability to work independently with minimal supervision while maintaining strong collaboration with team
Flexibility and adaptability to thrive in a dynamic, mission driven organization
Proficiency with HRIS systems, applicant tracking systems, and Office 365
Experience with a distributed/remote workforce management and supporting global teams
Bachelor's degree in Human Resources, Business Administration, or related field with 5+ years of relevant experience; or equivalent combination of education and experience, preferred.

Nice To Haves

Professional certification (SHRM-CP or PHR) preferred.

Responsibilities

Partner with the VP of People & Culture to develop and execute HR strategies that support organizational objectives and ministry mission
Serve as a trusted advisor to department leaders on all HR matters, providing guidance on people management, organizational development, and team effectiveness
Lead cross-functional HR initiatives and projects that enhance organizational capabilities and employee engagement
Collaborate with leadership to identify organizational needs and develop HR solutions that drive performance and mission impact
Design and implement culture-building programs and initiatives that reinforce Come and See’s mission, vision, and values
Lead employee engagement efforts including surveys, focus groups, and action planning to enhance employee experience
Develop and facilitate programs that strengthen team cohesion, collaboration, and connection across distributed teams
Assess organizational training needs and develop comprehensive learning and development programs for all staff levels
Design and deliver leadership development programs, manager trainings, and professional development pathways
Create onboarding and orientation programs that effectively integrate new team members into Come and See culture
Partner with department leaders to identify skill gaps and create targeted development solutions
Lead full-cycle recruitment efforts across the organization
Develop recruitment strategies and practices that build and maintain healthy candidate pipelines
Create job descriptions, interview frameworks, and assessment tools that evaluate both technical competencies and cultural fit
Support recruitment marketing efforts including job postings, social media campaigns and employer branding initiatives
Partner with hiring managers to ensure efficient, effective, and mission aligned hiring practices
Assist VP of People & Culture in workforce planning, organizational design, job architecture, and reporting structure optimization
Develop and maintain comprehensive job descriptions and competency frameworks
Support performance management processes including goal setting, review cycles, and performance improvement planning
Support total compensation and salary benchmarking and analysis
Support managers in addressing performance issues and conducting difficult conversations with coaching and guidance
Analyze workforce data and metrics to identify trends and inform strategic decisions
Serve as a resource for employee relations matters, providing guidance on conflict resolution, workplace issues, and policy interpretation
Conduct workplace investigations as needed, ensuring fair, thorough, and legal compliant processes
Advise managers on corrective action, disciplinary processes, and termination decisions
Maintain awareness of employment law and ensure organizational compliance across all regional areas
Help support and ensure accurate and timely payroll data and benefits administration processing
Partner with VP of People & Culture on benefit strategy, program design, and vendor management, including CAS benefit broker
Support annual benefit enrollment processes and employee communication regarding payroll and benefit programs
Research benefit trends and best practices to recommend program enhancements
Collaborate with HR Partner on employee data and benefit administration and resolve escalated benefit issues
Assist with compliance activities and reporting
Ensure compliance with domestic (federal, state, and local) and international employment laws across all locations where staff are located
Maintain and update HR policies and procedures, employee handbook, and related documentation
Contribute to HR system optimization and process improvement initiatives
Maintain confidentiality and handle sensitive information with discretion and professionalism