Human Resources Business Partner

HouseMart•Honolulu, HI

23h

About The Position

SUMMARY: As an HR Business Partner, you will advise and support managers while helping to shape the employee experience across store and office locations. This role partners with leaders to implement business initiatives, build trust at all levels, and strengthen engagement and collaboration. Core areas of responsibility include recruitment, talent assessment, onboarding, performance management, and ongoing support of organizational priorities. ESSENTIAL FUNCTIONS: • Understand retail operations and implement people initiatives that support business goals and improve the quality of the work environment. • Process all administrative requests from stores, TDI claims, Worker’s compensation, employment verifications, PARs, and new hire forms. • Post job openings, review resumes, and provide recruitment support to hiring managers. • Conduct employee relations and policy investigations in a fair and objective manner, partnering with the HR Director on outcomes and next steps. • Engage with employees through regular store visits to assess workplace climate, strengthen relationships, and support engagement and retention. • Ability to answer any Human Resource directed questions or refer to the correct person to provide information. • Coach and counsel leaders on performance management, development planning, and corrective action for both high-potential and underperforming employees. • Identify any safety hazards at store locations and work to correct issues. • Follow up with leadership team to establish accountability and resolution of problems. • Embrace the Company’s vision, mission, goals, objectives, and core values. • Partner with HR Administrator to resolve employee issues related to payroll, benefits, LOA, and company policies. • Special projects as needed and performs other related duties as required and assigned.

Requirements

Minimum 1-2 years’ experience with HRIS systems, ATS, and Google programs.
Understanding of HR processes including recruiting, employee relations, leave administration, and recordkeeping
Ability to manage multiple tasks and deadlines in a fast-paced environment.
Bachelor’s degree in Human Resources, Business, or a related field
Minimum five years of HR experience, preferably in retail or multi-location settings.
Experience managing employee relations matters and workplace investigations.
Working knowledge of core HR areas, including performance, compensation, organizational development, leave, and employment laws.
Ability to influence and advise leaders in a professional and collaborative manner.
Experience building effective relationships across departments and levels of the organization.
Strong verbal and written communication skills
Ethical Judgement and professional integrity
Ability to maintain strict confidentiality
Organization, prioritization, and time management
Relationship building and conflict resolution
Attention to detail and accuracy
Communicates information clearly and professionally with all employees at all levels.
Gathers and reviews relevant information before making decisions appropriately.
Prepares emails, reports, and documentation that are accurate and audience-appropriate
Applies sound reasoning to evaluate issues and recommend practical solutions.
Gathers and reviews relevant information before making decisions.
Organizes work effectively while maintaining accuracy and attention to detail.
Exercises discretion when handling sensitive employee information.
Follows policies, procedures, and legal requirements in daily work.
Completes assignments correctly and within established timeframes.
Ability to operate standard office equipment.
Ability to lift up to 20 lbs. with or without reasonable accommodation.
Identifies workplace issues, gathers facts, and develops realistic solutions.
Partners with leadership to implement and monitor action plans.
Proficient with ADP or similar HR/Payroll systems.
Comfortable using Google applications, email, and internal software.
Able to effectively work with ADP and other proprietary software, google docs and email.
Must work 40 hours each week.

Nice To Haves

Prior experience in retail or muti-location operations preferred.
PHR and/or SHRM certification preferred.

Responsibilities

Understand retail operations and implement people initiatives that support business goals and improve the quality of the work environment.
Process all administrative requests from stores, TDI claims, Worker’s compensation, employment verifications, PARs, and new hire forms.
Post job openings, review resumes, and provide recruitment support to hiring managers.
Conduct employee relations and policy investigations in a fair and objective manner, partnering with the HR Director on outcomes and next steps.
Engage with employees through regular store visits to assess workplace climate, strengthen relationships, and support engagement and retention.
Ability to answer any Human Resource directed questions or refer to the correct person to provide information.
Coach and counsel leaders on performance management, development planning, and corrective action for both high-potential and underperforming employees.
Identify any safety hazards at store locations and work to correct issues.
Follow up with leadership team to establish accountability and resolution of problems.
Embrace the Company’s vision, mission, goals, objectives, and core values.
Partner with HR Administrator to resolve employee issues related to payroll, benefits, LOA, and company policies.
Special projects as needed and performs other related duties as required and assigned.