Human Resources Business Partner

Ensemble Health Partners

20h•Hybrid

About The Position

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. The company recognizes that healthcare requires a human touch and believes that every touch should be meaningful, empowering its people to challenge the status quo. The O.N.E Purpose includes Customer Obsession, Embracing New Ideas, and Striving for Excellence. This role involves providing HR consulting services for assessment, strategy development, and implementation of organizational initiatives, serving as an integral strategic business partner, and providing broad human resource support and leadership to a large volume of management and employees in assigned client groups. By embodying the core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, this position will help ensure that every touchpoint is meaningful and contributes to the mission of redefining the possible in healthcare.

Requirements

4 year/ Bachelors Degree
PHR, SPHR, SHRM-CP, SHRM-SCP or CRCR certification required
At least three years of previous HR Business Partner experience
Experience supporting 2,500 - 5,000 employees
Knowledge of HR laws
Familiarity with MS Office
Role does require up to 50% travel
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
Must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require

Nice To Haves

Familiarity with Workday desired

Responsibilities

Partner with clients to understand and assess business direction based on current strategic plans.
Assists in creating specific action plans in support of HR-related goals that will meet department needs, address opportunities, capitalize on strengths, and take advantage of opportunities.
Participates in the analysis and interpretation of data (engagement, talent acquisition metrics, productivity, patient experience, etc.); and progress of HR related goals.
Follow up with leadership regarding the status and progress of their action plans.
Support and collaborate all aspects of employment needs to achieve business goals (talent, learning, well-being, salary/workforce, engagement, and succession planning).
Partner with the client to address workforce needs, including but not limited to training, employee relation issues, compensation, providing guidance with goal setting, evaluations, and is a resource for instructions pertaining to related systems.
Utilizing HR analytic tools and resources, identify opportunities to assist the client in meeting strategic workforce planning goals related to turnover and/or retention, succession planning and performance management.
Collaborate with managers and other HR professionals to improve and sustain performance in assigned business units.
Assists with team development sessions to improve effectiveness of team outcomes; may provide leadership advising when applicable.
Collaborate with clients and HR leadership regarding the on-boarding process, development of project plans, communication plans and action plans to address quality/safety, productivity, patient experience, and engagement.
Provide consulting in the event of consolidation, outsourcing, insourcing and acquisition activities.
Support the provision of monthly HR updates.
Communicate HR initiatives and expectations.
Communicate upward feedback to provide clients with candid advice and coaching regarding staff development opportunities.
Coordinate and implement HR initiatives with client groups to develop and deliver unit-specific presentations to educate and support client use of HR tools.
Participate in business unit meetings as requested by client.
Rounds on employees and managers to support the communication and feedback process.
Partner with and serve as a resource to 2,500 - 5,000 employees, management and Human Resources staff to promote and maintain positive employee and labor relations.
Proactively identify, manage and facilitate the equitable resolution of job-related complaints and concerns.
Assists with preparation of position statements and evidence on behalf of the Ensemble in claims related to unemployment, discrimination and other employment-related actions filed with federal/state/local agencies.