Human Resources Business Partner, North America GTM

NetApp, Inc.•Durham, VA

About The Position

As Human Resources Business Partner, North America Sales, you will partner with the NA Sales leadership team to collaborate with the wider HR community to define and execute talent strategies in alignment with business objectives. The successful candidate will be a strong communicator with robust sales expertise, business savvy, and a compelling influencer, consultant, coach, and trusted advisor. High emotional intelligence is essential – you'll need to read between the lines, navigate sensitive situations with empathy, and build genuine connections across diverse personalities and leadership styles. This role requires resourcefulness – you'll be expected to find creative solutions, think on your feet, and identify innovative approaches to complex people challenges. Comfort with ambiguity is a must; you'll thrive in situations where the path forward isn't always clear and priorities can shift rapidly. You'll excel in our fast-paced, dynamic environment where agility, quick decision-making, and the ability to juggle multiple competing priorities are critical to success.

Requirements

8+ years of HRBP experience including demonstrated examples of driving results through HR business partnership
Proven emotional intelligence with examples of successfully navigating sensitive situations, building trust across diverse stakeholders, and coaching leaders through complex people challenges. Ability to sense what's working and what's not in real-time and adjust approach accordingly
Demonstrated resourcefulness – ability to achieve results with limited resources, find creative solutions, and make things happen against the odds. Track record of adapting corporate programs to work effectively in the field
Comfort operating in ambiguity – track record of making sound decisions with incomplete information and adapting strategies as situations evolve. Experience bridging the gap between strategic intent and practical execution
Thrives in fast-paced, high-pressure environments – energized (not overwhelmed) by rapid change, tight deadlines, and competing priorities. Able to maintain momentum on long-term culture initiatives while responding to immediate business needs
Experience coaching leaders on performance management and talent development, with demonstrated ability to influence behavioral change and drive accountability

Nice To Haves

Technology industry experience, particularly in sales organizations
Has driven or been part of a team that has implemented complex business transformation, particularly in ambiguous or rapidly changing conditions
Proven track record of building high-achievement cultures with measurable business impact
Strong executional mindset with attention to detail, while maintaining strategic perspective
Excellent communication and interpersonal skills, with the ability to engage effectively at all levels, reading emotional cues and adapting style accordingly
Understands business management processes at a high level, is analytical and data-driven, with a high level of business acumen
Demonstrated agility and resilience in dynamic business environments
Experience creating effective feedback mechanisms between field operations and corporate functions, ensuring programs remain relevant and impactful

Responsibilities

Develop a deep understanding of business operations, objectives, and needs of the business to help develop/implement HR plans that deliver value.
Demonstrate resourcefulness in gathering insights and connecting dots across the organization
Serve as an advisor and coach to members of the NA Sales leadership team, leveraging emotional intelligence to navigate complex interpersonal dynamics, build trust, and influence outcomes.
Participate in leadership meetings and contribute as a business leader
Champion and coach leaders on creating a high achievement culture.
Drive the adoption and sustainment of key talent programs, coach leaders on performance and talent strategies, and ensure the voice of the business is reflected in the design and evolution of HR initiatives.
Partner often and openly with CoEs to ensure programs are relevant, impactful, and sustainable in the field.
Adapt quickly to changing business needs and pivot strategies as required in our fast-moving environment
Use emotional awareness to understand unspoken concerns, read the room, and influence for the good of the company
Coach, counsel and act as trusted advisor to your client group, demonstrating empathy, active listening, and alignment to NetApp’s goals to support leaders through challenging situations.
Be resourceful in finding the right approach for each unique leader and situation
Interpret HR analytics and share these insights with senior leaders to enhance their understanding of people issues.
Be resourceful in finding and leveraging data to tell compelling stories that drive action in a fast-paced decision-making environment
Promote Belonging as part of the culture where equality thrives in both opportunities and outcomes, and where all team members can achieve at the highest levels
Support the establishment of a high-achievement culture, overseeing initiatives to help enhance sales attainment, employee productivity, engagement, and ultimately business results.
Demonstrate resourcefulness in designing programs that maximize impact with available resources