Human Resources Business Partner, Manager

Grand Rapids Community College • Grand Rapids, MI

47d

About The Position

The Human Resources Business Partner, Manager, at Grand Rapids Community College will perform all core duties of a Human Resources Business Partner, including, recruitment, employee and labor relations, policy implementation, and contract or employee handbook administration. In addition to these responsibilities, this role provides supervisory leadership to HR Business Partners and HR Generalist by assigning work, coaching staff, supporting performance, and ensuring high quality service delivery. This position also contributes to workforce planning, helps guide change management efforts, advises leadership on talent related risks, and supports a consistent and equitable employee experience throughout the employee lifecycle, in alignment with our mission, values, and strategic goals.

Requirements

• Bachelor's Degree and at least five years of experience. as a HR Generalist or Business Partner or HR Manager.
• Deep Human Resources knowledge and broad experience across multiple HR areas.
• Adaptability and Change Management: Demonstrates flexibility in managing priorities and leading through change with clarity and confidence.
• Leadership and Supervision: Ability to provide mentorship, direction, and oversight to staff while fostering accountability and professional growth. Ability to guide team members and leaders through skill-building, goal setting, and continuous improvement.
• Employee Relations and Conflict Resolution: Ability to handle employee relations matters, mediate conflicts, and resolve issues in a fair and constructive manner.
• Labor Relations and Collective Bargaining: Proficiency in understanding and navigating labor relations, including experience in collective bargaining negotiations.
• Recruitment and Staffing: Strong skills in full-cycle recruitment, including job posting, applicant screening, interviewing, and collaboration with hiring managers to meet staffing needs.
• Knowledge of Employment Laws and Regulations: Thorough understanding of relevant employment laws, regulations, and compliance requirements, particularly those specific to the higher education sector.
• Communications and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to interact effectively with a diverse range of individuals, including faculty, staff, and external stakeholders. Builds relationships and trust at all levels of the organization.
• Organization and Problem-Solving Abilities: Strong organizational skills to manage responsibilities and deadlines effectively, coupled with the ability to analyze problems and provide solutions.
• The position requires long periods of sitting, reading and writing, listening and computer work.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must be able to maintain confidentiality in carrying out all duties, including maintaining confidential record tracking systems.
• Ability to manage multiple priorities and work under pressure while possessing mature judgment and flexibility in regards to interruptions and schedule changes.
• Understand and appreciate our community college philosophy and diverse populations.
• Must use good judgment in handling sensitive or difficult situations in a professional manner.
• Must maintain high levels of confidentiality with appropriate discretion.
• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Must be able to work flexible hours (i.e. evenings and night) including occasional weekends.
• Ability to work in a fast-paced environment that calls for flexibility/adaptability and the ability to handle multiple interruptions and make quick decisions.

Nice To Haves

• Union experience preferred.
• Supervisory experience preferred.

Responsibilities

• Provide supervision to Human Resources Business Partners and Human Resources Generalist.
• Oversee daily workflow, provide ongoing coaching and feedback, and ensure accountability to HR standards, policies, and service expectations.
• Foster a positive and collaborative work environment with employees, supervisors, and college leadership that prioritizes accuracy, efficiency, and employee satisfaction.
• Support HR leadership in aligning departmental work with institutional goals, employee development needs, and operational duties.
• Assign and monitor work of team members to ensure effective and timely service delivery.
• Works with HR leaders on talent risks and helps them lead through change and uncertainty.
• Serve as backup for full cycle recruitment process for the Talent Acquisition team
• Collaborate with supervisors to identify staffing needs and ensure timely and effective hiring.
• Facilitate screening committee training for interview and selection procedures.
• Guide managers through the position authorization process, and work collaboratively with management to design job descriptions for effective recruitment.
• Meet with new hires; following up during the first months of employment to help communicate our culture and improve employee retention.
• Conduct exit interviews, assess employee feedback, and evaluate the data to make recommendations for improvements to management.
• Serve as a point of contact for employee inquiries and concerns.
• Actively participate in employee relations and handbook updates or contract negotiations and administration; interpreting handbook and/or contract language for supervisors and employees.
• Mediate and resolve employee relations issues, fostering a positive work environment. This may involve collaborating with the Office of General Counsel.
• Conduct investigations and provide recommendations for resolution.
• Coach, counsel, and guide managers through the execution of employee disciplinary action process
• Create a proactive employee relations environment including effective communication and compliance with policies and laws, while ensuring fair treatment of employees.
• Keep management advised of potential problem areas and recommend and/or implement solutions.
• Interpret and apply applicable law and statute updates related to human resources management, as well as proactively maintaining compliance expectations.
• Facilitate & approve employee payroll setup, including additional compensation.
• Lead new fiscal year setup for assigned employee groups. Responsible for coordinating all payroll changes for assigned employee groups
• Implement and calculate employee pay out upon separation from the College.
• Assist benefits staff with administering benefits programs, answering questions about retirement plans, medical benefits and leave policies.
• Encourages clear communication, listens to concerns, and supports employees during change.
• Looks for ways to improve day-to-day processes and services within HR. Encourages the team to share ideas and help make work more efficient and effective.
• Coordinate and facilitate employee training and development programs.
• Manage performance review/evaluation programs.
• Provide career counseling and share expertise with assigned employee groups and community members. Participate in student events focused on employment/career growth.
• Leads cross college process-based management teams for continuous improvement of HR/LR processes.
• Involved in the review and follow up to Staff Opinion surveys.
• Watches workforce trends and shares ideas to improve employee life cycle.
• Works with HR leaders to support changes in departments, processes, and technology.
• Supports key employee life cycle stages such as hiring, retention, growth, and exit in a fair and consistent way.
• Implement and communicate HR policies and procedures to ensure consistency and compliance.
• Stay informed about changes in labor laws and regulations impacting HR practices.
• Understanding of local, state and federal laws, regulations and standards pertaining to public sector labor relations.
• Knowledge of human resources policies, procedures and management practices, involving recruitment, employment, terminations and contract administration.
• Maintain and track all employee disciplinary actions and investigations for assigned employee groups.
• Work with the Employee Leave and Compliance Coordinator on the management of the leaves of absence process including FMLA for assigned employee groups.
• Responsible for ensuring the accuracy of the monthly Board of Trustees report around new hires and separations.
• Maintains up-to-date personnel records and performs credential audits to ensure compliance with accreditation standards.
• Manages wage and salary programs in conformance with handbooks and/or labor agreement.
• Provides information regarding unemployment claims for assigned employee groups.
• Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
• Performs other related duties as assigned.

Benefits

• Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
• Time off: Enjoy substantial vacation time.
• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
• Continuous Learning: Career development and educational opportunities.
• Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees