Human Resources Benefits Specialist

SIGNATURE BANK OF ARKANSAS•Fayetteville, AR

7d•Onsite

About The Position

The Human Resources Benefits Specialist is responsible for the day-to-day administration of employee benefit programs, including health insurance, retirement plans, leave programs, and wellness initiatives. This role ensures benefits are administered accurately, in compliance with federal and state regulations, and communicated effectively to employees. The Benefits Administrator serves as a key resource for employees regarding benefits enrollment, changes, and inquiries. The Benefits Specialist will also have responsibility as a backup for payroll processing and other HR functions as needed.

Requirements

Bachelor’s degree in Human Resources, Business Administration ore related field (or equivalent experience)
3-5 years of experience in HR benefits administration
Knowledge of employee benefits plans and related compliance requirements
Ability to effectively communicate courteously and professionally in English (both written and oral) before groups of customers, team members, and management of the Bank.
Ability to maintain strict confidentiality.
Strong attention to detail and organizational skills with ability to handle multiple tasks simultaneously.
Sound reasoning and judgment skills.
Maintain current knowledge on all benefits compliance and regulatory knowledge.
Strong computer skills and ability to utilize all necessary software applications including Microsoft Word and Excel.
Ability to interact well with team members and customers to include calm and professional reasoning with upset or confused individuals.
Ability to effectively present information and respond to questions from team members, managers, customers, and the general public.
Good interpersonal communication skills to effectively relate to all levels of the Bank staff.

Nice To Haves

SHRM and/or HRCI certification preferred
Paycom or other HRIS experience; vendor management experience preferred

Responsibilities

Administer employee benefits programs, including medical, dental, vision, HSA, FSA, life insurance, disability, 401(k), PTO, and voluntary benefits
Coordinate open enrollment processes, including employee communications, system updates, and vendor collaboration
Serve as the primary point of contact for employee benefits questions and issue resolution
Process benefit enrollments, terminations, changes, and qualifying life events in HRIS and vendor systems
Ensure compliance with applicable laws and regulations (e.g., ERISA, COBRA, FMLA, ACA, HIPAA)
Prepare and distribute required benefits notices and disclosures including 401(k)
Reconcile benefits invoices and resolve discrepancies with vendors and payroll
Maintain accurate employee benefits records and documentation
Assist with benefits audits and reporting requirements
Support leave of absence administration (FMLA, STD, LTD and Workers’ Compensation and company policies). Support and track bank’s 9 days out requirement.
Collaborate with HR, payroll, and finance teams to ensure accurate deductions and reporting and billing
Evaluate benefits utilization and assist with benefits program improvements
Participate in benefits benchmarking and cost analysis as needed
Exhibit a sense of urgency to provide excellent customer service at all times and in all forms of verbal and written communications.
Assist with all phases of the recruitment, hiring, promotion, and termination process.
Ensure the Human Resource Information System (HRIS), benefit systems, and team member files are current and accurate.
Maintain reports associated with Affirmative Action Plan. Ensure compliance with HIPPA, federal, and state regulations.
Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
Perform miscellaneous administrative duties (ordering business cards, processing unemployment claims and employment verifications, etc.)
Back up payroll function to include overseeing the timekeeping system administration and processing of the bi-weekly payroll.
Perform all other tasks requested as they relate to the Bank and its functions.