Human Resources Associate

Merchants Fleet • Hooksett, NH

8h

About The Position

Are you an organized, people-focused HR professional who thrives on accuracy, collaboration, and creating great employee experiences? Merchants Fleet is seeking an Associate, Human Resources to join our People & Talent team and play a critical role in supporting employees and candidates across the full employee lifecycle. In this role, you’ll provide high-quality operational and administrative HR support, ensure compliance and data integrity, and help deliver a seamless onboarding and employee experience.

Requirements

• Customer-service mindset with a continuous improvement orientation
• Strong judgment, discretion, and ability to maintain confidentiality
• Detail-oriented, process-driven, and systems-focused
• Self-motivated team player with a positive, professional attitude
• Strong communication, interpersonal, and time-management skills
• Ability to multitask, problem-solve, and adapt to changing priorities
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, SharePoint)
• Associate’s or Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)
• Foundational HR knowledge required
• 2+ years of HR operations, coordination, or HR support experience

Nice To Haves

• SHRM-CP, PHR, or similar certification preferred
• Experience with HRIS and applicant tracking systems (e.g., Dayforce, Greenhouse) preferred

Responsibilities

• Accurately enter and maintain employee and new hire data in HRIS systems to ensure compliance and data integrity
• Track and coordinate updates or creation of job descriptions based on employee changes
• Process employee documentation for electronic signatures and secure recordkeeping
• Respond confidentially and promptly to employment verifications, unemployment inquiries, and HR-related requests
• Support onboarding by collecting I-9 documentation and assisting new hires with questions
• Learn and support onboarding technologies and automation initiatives
• Assist Talent Acquisition with interview scheduling and travel coordination to deliver a best-in-class candidate experience
• Manage background check processes, partnering with vendors and new hires to ensure timely completion
• Conduct regular audits of the HR intranet to ensure resources are current and accurate
• Maintain job postings using talent management systems and third-party job boards
• Assign and track required compliance training at hire and annually
• Assist with documentation related to employee leaves of absence
• Serve as backup for distributing offer letters in partnership with the People & Talent team
• Respond to general HR inquiries and support special projects and employee engagement initiatives
• Perform additional duties as assigned

Benefits

• Leadership who truly lead and engage with employees
• Real career paths and the tools you need to grow and develop
• A work environment that’s encouraging and collaborative
• We know employees won’t stay if they’re not happy, which is why we provide a great benefits package on top of our award-winning work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree