Human Resources Associate

Ferris State University•Big Rapids, MI

40d

About The Position

• The Human Resources Associate is responsible for the consistent delivery of a broad range of HR support while administering policies, processes, procedures, and programs covering several or all of the following areas: employment and labor relations. The Human Resources Associate must be committed to providing superior customer service and value, while working with a diverse constituency. The incumbent is expected to be responsive, excel at problem-solving, and possess the ability to multi-task in a high-volume department. To be successful in the role, the incumbent must have demonstrated strength in communicating effectively, timely, and professionally. Proficiency with MS Office, including Excel, and attention to detail is required.

Requirements

Associate's Degree in Business.
At least one year of recent work experience in or related to Human Resource processes and activities.
Demonstrated proficiency with technology and the ability to perform job functions using MS Office Suite.
Communicate effectively and professionally both orally and in writing,
Demonstrated skill in reading and interpreting documents.
Compose original written materials.
Achieve a strong working knowledge of HRIS and applicant tracking system.
Demonstrated basic mathematics skills, sufficient to perform functions such a percentage, pay and other calculations.
Display a high degree of judgement, discretion and confidentiality.
Work cooperatively with a variety of employees, vendors, and departments.
Ability to work under pressure with a high tolerance for interruptions while maintaining a high level of accuracy.
Ability to have a flexible work schedule, when necessary.
Understand complexities of bargaining unit contracts.
Demonstrated successful experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Nice To Haves

BA degree in Business or Human resources.
Specific experience in administering policies and programs covering several or all of the following areas: employment, recruitment and unemployment
Experience with complex data analysis.
Experience in a higher education or union environment.
Demonstrated knowledge and experience in HRS systems.
Demonstrated knowledge and experience in Banner HR.

Responsibilities

Serve as the primary contact for position description creation and updates and ensure compliance with contracts, policy, procedures and regulations.
Serve as the primary contact for unemployment processing, monitoring and billing, including serving as our representative at unemployment hearings.
Process employee separations, including communication, system processing for employment tracking, and meetings. Provide timely information to the Benefits staff for their processes.
Prepare the regular Board of Trustees report for Chief Human Resource Officer (CHRO) review.
Assist with the credentialing process of all employees.
Provide information and collect data for the immigration process, work with the CHRO and legal counsel.
Provide information and process in areas such as, but not limited to, position reclassification & blended assignments.
Provide complete, accurate, and timely data entry in the HRS system.
Provide excellent customer service, be responsive to inquires, and work to identify and resolve problems.
Maintain cooperative professional relationships with applicants, employees, peers, supervisor, managers and the community in general, in a professional manner in-person, via email and other interactions.
Responsible for maintaining, reconciling, and auditing HR data.
Collaborate with various University divisions to coordinate annual Employee Service Awards program and event.
Guide faculty and staff in compliance with policies/procedures and contract language.
Maintain compliance with federal and state regulations related to HR responsibilities.
Carry out responsibilities in accordance with University policies, procedures, and applicable laws.
Maintain confidentiality of appropriate HR and employee information.
Consistently demonstrate high standards of responsibility with integrity by supporting the FSU mission, vision, and core values.
Cultivate an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Any other duties assigned within the position classification area.
Assist and serve as a functional back-up to other Human Resource functions.
Provide coordination and support for training and other Human Resources sponsored events.
Provide training on appropriate HR topics.
Receive, log, and process Personnel Action Forms.
Participate in, or chair, various committees as assigned.
Attend meetings and conferences as required.