Human Resources Associate

State of New York•Old Westbury, NY

31d•Onsite

About The Position

This position reports to the Executive Director of Human Resources with primary responsibility for guidance and support in time and attendance, leave and accommodation administration; student employment; creating and maintaining departmental data and metrics systems, and monitoring and coordinating Freedom of Information Law responses. Assists in Human Resources onboarding, employee recognition services, professional development as well departmental projects. Performs other duties as assigned by the Executive Director or designee. This is a twelve (12) month, Management Confidential position. Primary Responsibilities: Time and Attendance and Leaves and Accommodation Administration: Serve as the primary point of contact for time and attendance and leaves for all staff regarding the policies, procedures, and eligibility. Ensure accurate and efficient time and leave management for all full-time and part-time employees; and processes and enters transactions into systems supporting time keeping and leave activities. Develop, as appropriate and applicable, informational content for all employees on time and leave management and other HR programs, initiatives and events, as directed. Conduct time and leave orientation and training for new hires and supervisors; and provide ongoing support and guidance to employees regarding time and leave inquiries based on the SUNY guidelines, union affiliation, and NYS Civil Service policies and manuals. Review, approve and audit timekeeping records for accuracy and compliance with established union agreements and SUNY and government policies. Utilize timekeeping system to monitor and track employee attendance, work hours, leave accruals and utilization, and annual leave balances. Develop and provide training and support to managers and employees on employee leave programs, including but not limited to, FMLA, Workers Compensation, ADA accommodations, Child Care Leave, Paid Family Leave, Paid Parental Leave, Voluntary Reduction in Work Schedule Program, etc. Engage with employees on their specific requests, and reviews and processes such requests in compliance with federal, state, collective bargaining agreements, SUNY and NY State Civil Service policies. Track, maintain and update applicable documents, folders, spreadsheets on leave requests Enter employee leaves in applicable SUNY and other NY State Employee systems and coordinate with HR Team members in the administration of Employee Leave management. Coordinate processing of employee salaries relative to overtime payments, termination payouts and, as necessary, other related issues. Calculate leave entitlements for employees. Investigate and resolve discrepancies in time and attendance records and maintain up-to-date knowledge of timekeeping and leave policies and applicable employee HRIS systems. Maintain and foster effective working relationships within the Human Resources Team and University employees and other SUNY administrative areas; and provide advice and recommendations to management on personnel matters related to time and attendance and leaves, employee onboarding and other related information. Student Employment Administration: Manages student worker employment including: guiding and training supervisors through the recruitment, hiring and employment processes; develop and update processes and documentation requirements; counsel students about the application, selection and on-boarding segments; advise students and supervisors about the time and attendance recording and requirements. Input student information into SUNY HR system. Data and Metrics Administration: Administers the Human Resources Department's metrics and data for decision-making and analysis. Identifies data sources and data points; collects and compiles data; analyzes and summarizes data for use in decision-making, dashboard publication and dissemination. Creates and manages dashboards to track volume, cadence and other data points for each of the Human Resources Department functional areas (Talent Acquisition, Benefits, Employee and Labor Relations, Compensation and Classification, Training and Development, Student Employment).

Requirements

Knowledge of Microsoft office software (Word, Excel, PowerPoint, and Outlook) and other general office software.
Knowledge of business etiquette and office protocol.
Experience and/or familiarity utilizing a human resources information system (HRIS).
Good knowledge of Family Medical Leave Act (FMLA) and American Disabilities Act (ADA) relative human resources administration.
Good knowledge of human resources principles and best practices.
Skill in creating exceptional interpersonal relationships with executive leaders, managers, supervisors, colleagues, employees, students and external constituencies.
Customer service skills and listening skills.
Communication skills, written and verbal, and report presentation skills.
Team player and ability to work autonomously and collaboratively.
Commitment to the success of the students and the University.
Ability to manage sensitive and complex matters with discretion and sound judgment.
Ability to effectively navigate organizational policies and structures.
Ability to arrive at analytical, data informed decisions and program approaches.
Ability to advise employees and managers on general human resources related matters.
Ability to maintain confidentially.
Ability to maintain accurate and concise information in applicable systems.
Good organizational skills, attention to detail and ability to manage multiple projects with competing deadlines.
Cultural competence and ability to communicate effectively with diverse constituencies.
Bachelor's degree.
Three (3) years of professional administrative human resources experience in employee facing programs and policies.

Nice To Haves

Bachelor's degree in Human Resources Management.
One (1) year of professional human resources experience administering leaves, accommodations and/or time and attendance Human Resources programs.
Experience working in a union environment.
Experience working in higher education or the public sector.

Responsibilities

Serve as the primary point of contact for time and attendance and leaves for all staff regarding the policies, procedures, and eligibility.
Ensure accurate and efficient time and leave management for all full-time and part-time employees; and processes and enters transactions into systems supporting time keeping and leave activities.
Develop, as appropriate and applicable, informational content for all employees on time and leave management and other HR programs, initiatives and events, as directed.
Conduct time and leave orientation and training for new hires and supervisors; and provide ongoing support and guidance to employees regarding time and leave inquiries based on the SUNY guidelines, union affiliation, and NYS Civil Service policies and manuals.
Review, approve and audit timekeeping records for accuracy and compliance with established union agreements and SUNY and government policies.
Utilize timekeeping system to monitor and track employee attendance, work hours, leave accruals and utilization, and annual leave balances.
Develop and provide training and support to managers and employees on employee leave programs, including but not limited to, FMLA, Workers Compensation, ADA accommodations, Child Care Leave, Paid Family Leave, Paid Parental Leave, Voluntary Reduction in Work Schedule Program, etc.
Engage with employees on their specific requests, and reviews and processes such requests in compliance with federal, state, collective bargaining agreements, SUNY and NY State Civil Service policies.
Track, maintain and update applicable documents, folders, spreadsheets on leave requests
Enter employee leaves in applicable SUNY and other NY State Employee systems and coordinate with HR Team members in the administration of Employee Leave management.
Coordinate processing of employee salaries relative to overtime payments, termination payouts and, as necessary, other related issues.
Calculate leave entitlements for employees.
Investigate and resolve discrepancies in time and attendance records and maintain up-to-date knowledge of timekeeping and leave policies and applicable employee HRIS systems.
Maintain and foster effective working relationships within the Human Resources Team and University employees and other SUNY administrative areas; and provide advice and recommendations to management on personnel matters related to time and attendance and leaves, employee onboarding and other related information.
Manages student worker employment including: guiding and training supervisors through the recruitment, hiring and employment processes; develop and update processes and documentation requirements; counsel students about the application, selection and on-boarding segments; advise students and supervisors about the time and attendance recording and requirements.
Input student information into SUNY HR system.
Administers the Human Resources Department's metrics and data for decision-making and analysis.
Identifies data sources and data points; collects and compiles data; analyzes and summarizes data for use in decision-making, dashboard publication and dissemination.
Creates and manages dashboards to track volume, cadence and other data points for each of the Human Resources Department functional areas (Talent Acquisition, Benefits, Employee and Labor Relations, Compensation and Classification, Training and Development, Student Employment).