Human Resources Assistant

Harbor Health Services, Inc.•Boston, MA

17h

About The Position

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for a talented Human Resources Assistant to join our team in the Human Resources Dept. Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! Role: The Human Resources Assistant supports the day-to-day operations of the Human Resources department. This position plays a key role in maintaining accurate records, tracking credentialing and training data, and assisting with onboarding documentation, health requirements, and audit preparation. The HR Assistant collaborates to ensure smooth workflows within HR compliance functions and supports the organization’s efforts to meet regulatory and internal policy standards.

Requirements

Bachelor’s Degree in Human Resources or related field with experience in a professional office environment setting (internship work-study or prior experience)
Minimum of 3 years of experience in a Human Resources support role may substitute for Bachelor’s degree
Experience with or understanding HRIS systems (ADP a plus) and database management
Proficiency in Office 365 (Excel, Word, Outlook, Teams and PowerPoint)
Strong attention to detail and ability to manage sensitive and confidential information
Excellent communication, organizational, and analytical skills
Ability to work independently while also collaborating effectively with others
Comfortable with multitasking in a fast-paced environment

Nice To Haves

Prior experience in a healthcare or compliance-driven HR environment a plus

Responsibilities

Supports the collection and verification of required documentation for credentialing and privileging processes.
Assists with preparing initial credentialing/privileging and re-credentialing/privileging files for review by the Manager.
Assists with sending reminders and follow-up emails to clinical staff regarding required credentialing documents.
Assists with aspects of the occupational health onboarding process for new hires as needed including scheduling of required pre-employment health screenings and immunizations.
Assists with tracking and the uploading of new hire documentation to Occupational Health database.
Supports the annual and periodic employee health compliance campaigns (e.g., flu shots).
Generates, develops, and manages regular and ad hoc HR reports using Excel and other Microsoft Office tools
Assists with updating and maintenance of personnel files.
Supports audit preparation and compliance reviews.
Assists with uploading new users and updating user profiles in the Learning Management System (LMS).
Assists with sending training completion reminders to employees and supervisors.
Participates in the development and refinement of policies and procedures.
Monitors HR communication lines such as fax, mail and phone.
Ensures proper set up and documentation of meetings.
Responds in a timely manner to requests for records, and maintains databases with accuracy.
Prepares meeting materials and assists with documentation needs.
Escalates non-routine compliance issues to the Manager for further escalation as needed.