Human Resources Assistant - Employee Development and Training
About The Position
Esri has an opportunity for a highly motivated and detailed-oriented individual to support the administration of training and development programs for employees across the organization. You will play a crucial role in supporting training programs including maintaining schedules, training records, course materials, and helping to ensure a seamless experience in the enrollment process. We are fueled by our mission to make a difference through Geographic Information Systems (GIS), and this is an exciting opportunity to have your work make an impact by joining the Employee Development and Training team!
Requirements
- 2+ years of experience in an administrative role
- Excellent verbal and written communication skills with the ability to express ideas clearly
- Excellent organizational skills and superior attention to detail
- Experience with employee/customer interactions and correspondence
- Strong customer service skills
- Ability to multi-task, work independently, and maintain confidentiality
- Proficiency with Microsoft Word, Excel, and Outlook
- High school diploma or equivalent
Nice To Haves
- Minimum typing speed of 45 wpm
- Associate's or bachelor's in human resources, business, or related field
- 1+ years of experience in human resources
- Experience with an HRIS, learning management system
- Knowledge of California state and federal laws and human resources policies and practices
Responsibilities
- Organize training program logistics and resources such as room reservations, calendar updates, enrollment lists, participant materials, survey evaluations, set-up/break down, annual course planning, and more.
- Market course offerings internally to employees to encourage enrollment that promotes professional and technical development, monitors course waitlists.
- Maintain learner and course data within the learning management system (LMS), including assignment, scheduling, recording, and reporting.
- Support a positive learner experience. Send pre-and post-work communications, monitor pre-work completion, monitor email mailboxes and respond to learner inquiries, forward facilitator questions appropriately.
- Partner with vendors. Organize schedules and logistics, upload class rosters, monitor external assessments on vendor platforms.
- Embrace teamwork and autonomy. Demonstrate the ability to excel both independently and within a collaborative team setting, showcasing strong initiative and follow-up.
- Be a champion of confidentiality. Handle sensitive information and situations with confidence and professionalism.
Benefits
- Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
