Human Resources and Business Services Director (0931 Manager III) - San Francisco Dept. of Homelessness and Supportive Housing

City and County of San Francisco•San Francisco, CA

23d

About The Position

The position oversees the human resources and business services functions for the Department of Homelessness and Supportive Housing (HSH). Human Resources : Oversee the department’s Human Resources (HR) team, including planning, monitoring, evaluation, and supervision of HR functions. Manages recruitment and selection processes, decentralized examinations, leave management, ADA and EEO compliance, and employee relations. Directs resource allocation for the unit and leads department-wide initiatives such as onboarding/offboarding, the PPAR Program, and the departmental hiring plan. Oversee payroll operations and provides strategic HR advice and consultation to management. Makes policy decisions and coordinates all budgets and work orders related to training and HR support. Works in close partnership with HSH’s Chief Equity Officer to implement practices that foster a thriving and equitable workplace, and monitors progress in key areas such as hiring, retention, and promotion. Serves as a key advisor to HSH’s executive leadership team on all HR matters and represents the department in various HR forums, including citywide labor negotiations and engagements with external partners. Business Services : Supervises the Building Services Supervisor and oversees office management for HSH headquarters and satellite offices. Responsibilities include front desk reception, space buildouts, vendor and subcontractor coordination, purchasing, vehicle management, and employee expense reimbursements. Also manages the associated budgets and contracts that support HSH’s administrative operations.

Requirements

Possession of a Bachelor’s degree from an accredited college or university
Five (5) years of professional human resources experience in one or more of the following areas: human resources operations, recruitment and selection, classification and compensation, employee and/or labor relations and benefits administration.
Qualifying experience must include three (3) years of experience supervising human resources professionals.

Nice To Haves

Experience managing work in all areas of HR.
Experience managing a team of HR generalists.
Experience managing payroll staff.
Experience managing building services such as building improvement, office administration, front-desk office functions, and sub-contractor management.
Strong verbal and written communication skills with exceptional attention to detail and customer service.
Self-driven, motivated, and can operate with minimal direction, take initiative, and be resourceful in problem-solving.
Ability to work effectively in a fast-paced environment with shifting priorities, and to juggle several projects at once.
Ability to adapt to the needs of the organization and employees; comfortable working in an ambiguous environment and able to balance flexibility with structure.
Ability to influence and drive change across the organization.
Ability to build positive working relationships with all levels of employees and business partners.
Enthusiastic support of HSH's mission and the ability to champion it at many different levels with a focus on diversity, equity, and inclusion.

Responsibilities

Oversee the department’s Human Resources (HR) team, including planning, monitoring, evaluation, and supervision of HR functions.
Manages recruitment and selection processes, decentralized examinations, leave management, ADA and EEO compliance, and employee relations.
Directs resource allocation for the unit and leads department-wide initiatives such as onboarding/offboarding, the PPAR Program, and the departmental hiring plan.
Oversee payroll operations and provides strategic HR advice and consultation to management.
Makes policy decisions and coordinates all budgets and work orders related to training and HR support.
Works in close partnership with HSH’s Chief Equity Officer to implement practices that foster a thriving and equitable workplace, and monitors progress in key areas such as hiring, retention, and promotion.
Serves as a key advisor to HSH’s executive leadership team on all HR matters and represents the department in various HR forums, including citywide labor negotiations and engagements with external partners.
Supervises the Building Services Supervisor and oversees office management for HSH headquarters and satellite offices.
Responsibilities include front desk reception, space buildouts, vendor and subcontractor coordination, purchasing, vehicle management, and employee expense reimbursements.
Manages the associated budgets and contracts that support HSH’s administrative operations.