Human Resources Advisor (Leave Management)

City of Austin

1d•$65,390 - $81,740

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Purpose: Under general direction, provides management and employee groups journey-level professional human resources (HR) support on a broad range of HR issues and decisions. Responsible for the implementation of services and programs in one or more areas of HR.

Requirements

Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
Knowledge of City practices, policies, and procedures.
Knowledge of practices of HR program administration and management.
Knowledge of customer service principles.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to handle hostility, conflict, and uncertain situations.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.
Ability to develop and maintain knowledge in assigned specialized HR areas.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other City employees and the public.
Graduation with a Bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience.
One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Nice To Haves

Demonstrated ability to effectively manage and expedite leave management cases, including ADA accommodations, Workers’ Compensation, Military Leave, Leaves of Absence, and FMLA.
Strong written and verbal communication skills, with the ability to clearly convey information to employees, managers, and external partners.
Experience coordinating payroll processes while ensuring accuracy, compliance, and the integrity of employee records.

Responsibilities

Assists HR management in planning, designing, developing, implementing, and evaluating major HR programs.
Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
Implements HR programs, procedures, processes, and strategies.
Recommends enhancements to improve policies, procedures, operational efficiency, and service quality; and monitors implementation of agreed upon actions until the problem has been resolved.
Advises and influences management in making sound HR-related decisions.
Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
Provides training to managers and supervisors on HR topics and procedures.
Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; develops, monitors, and implements information tracking systems.
May provide leadership, work assignments, evaluation, training, and guidance to others.