Human Resource Specialist

BrightHouse • Atlanta, GA

3d

About The Position

BCG BrightHouse exists to discover true light in the world. For nearly 30 years, we have pioneered Purpose consulting, creating frameworks to help organizations uncover and embed their purpose. As a division of Boston Consulting Group, we combine strategic insight, human ingenuity, and creative expression to foster high-performing, purpose-driven cultures and drive transformation success by understanding what moves people to change. We inspire branding, strategic storytelling and promote lasting impact. We are looking for an individual to join our Atlanta HR Team as a Human Resource Specialist. This role offers an opportunity for an HR professional to work in a fast-paced, evolving environment while gaining broad exposure across HR functions and building strong generalist expertise. RESPONSIBILITIES The HR Specialist will provide comprehensive HR generalist support including, but not limited to, employee onboarding, benefits administration, policy interpretation, employee records management, leave of absence management, mobility, talent management and HR communications. This role will also support full-cycle recruiting for all BCG BrightHouse hires. The HR Specialist will work closely with employees at all levels within BrightHouse, as well as collaborate with BCG North America, Regional, and Global HR teams. As part of BCG’s broader Human Resources function, the HR Specialist will contribute to attracting, developing, and retaining top talent. This role supports both strategic HR initiatives and day-to-day HR operations, offering the opportunity to apply strong customer service, problem-solving, and analytical skills in a collaborative, high-impact environment. Collaborating with the BrightHouse HR Director and broader HR Global team, general HR support will include the following: Creating and maintaining a variety of reports and audits for the BrightHouse HR function including people movements, attrition, form I-9 tracking, and ad hoc reporting requests, as needed Interpreting, implementing and answering inquiries related to benefits, payroll, policies and procedures, while ensuring consistency and thoughtfully navigating gray areas Onboarding new employees to include scheduling training sessions for new hires and processing employee new hire documentation with sensitivity to the confidential nature of the information Full-cycle recruiting support for strategy, creative and business services staff roles. This includes working with hiring managers on recruiting strategy, posting jobs, screening candidate resumes, interview scheduling, maintain ATS, and offer process support Assist with career development process, providing support and training to advocates Manage intern program with recruiting, training, events and advee/advocate pairings and support Actively participating in the broader HR community including regional/global initiatives and projects Manage offboarding of graduates of BrightHouse, including creating an engaging alumni program for previous employees

Requirements

• Bachelor’s degree in business, HR or related field preferred
• 2-3+ years of HR experience, preferably at a high touch environment with professional or consulting staff
• Familiarity with federal and state employment and labor laws
• Computer proficiency in Microsoft Excel, Word, PowerPoint, and Outlook. Strong analytical abilities required; Workday experience a plus
• Experience with an ATS system, preference for Bamboo
• Meticulous attention to detail and follow-through is a must; performs tasks with high degree of accuracy, efficiency, and timeliness
• Excellent organization and time management skills; ability to meet deadlines
• Ability to handle competing priorities and work effectively in a challenging, fast- paced environment
• Recognize and maintain highest levels of confidentiality
• Must perform well under pressure, take initiative, and handle multiple tasks at the same time with strong attention to detail
• Strong interpersonal and communication skills to develop effective working relationships with staff while demonstrating a positive, personal and professional image; highly responsive
• Ability to analyze and present data in a meaningful way
• Flexible team player; outstanding customer service orientation and qualities
• Ability to handle personnel matters and difficult situations with extreme poise, tact and to maintain confidentiality at all times and exhibit good judgment
• Ability to work independently, to take initiative and to overcome obstacles
• Excellent verbal and written communication skills
• Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture
• Experience working successfully within a complex matrix and structured organization is essential

Nice To Haves

• Workday experience a plus
• Experience with an ATS system, preference for Bamboo

Responsibilities

• Creating and maintaining a variety of reports and audits for the BrightHouse HR function including people movements, attrition, form I-9 tracking, and ad hoc reporting requests, as needed
• Interpreting, implementing and answering inquiries related to benefits, payroll, policies and procedures, while ensuring consistency and thoughtfully navigating gray areas
• Onboarding new employees to include scheduling training sessions for new hires and processing employee new hire documentation with sensitivity to the confidential nature of the information
• Full-cycle recruiting support for strategy, creative and business services staff roles. This includes working with hiring managers on recruiting strategy, posting jobs, screening candidate resumes, interview scheduling, maintain ATS, and offer process support
• Assist with career development process, providing support and training to advocates
• Manage intern program with recruiting, training, events and advee/advocate pairings and support
• Actively participating in the broader HR community including regional/global initiatives and projects
• Manage offboarding of graduates of BrightHouse, including creating an engaging alumni program for previous employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees