About The Position

Want to use your people leadership and strategic mindset to elevate the associate experience in a high-velocity fulfillment center environment? The Human Resources Office Manager is a critical thought-partner role that blends hands-on leadership with strategic HR expertise to ensure our people processes run as efficiently as our operations. In this role, you’ll use data to paint a workforce picture for your leadership team, inspiring thoughtful action that strengthens engagement, retention, and performance. As a trusted advisor and culture champion within the fulfillment center, your influence will help shape the associate experience and reinforce our member-first mindset. Reporting to the Senior Human Resources Manager, you’ll lead the HR office to deliver seamless execution of talent initiatives, associate support, and workforce planning in support of accurate and timely order fulfillment for our members.

Requirements

  • Associate's Degree in Business, Logistics, or related field and 1 year's supervisory experience
  • OR Bachelor's Degree in Business, Logistics, or related field
  • OR 2 years' Walmart Logistics management experience
  • OR 2 years' supervisory experience, including 1 year's experience managing human resource processes
  • OR 1 year's Walmart Stores, Inc. Human Resources experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • You’re a people-first leader who builds trust and drives engagement in fast-paced environments.
  • You balance empathy with strong business acumen and confident decision-making.
  • You use workforce data to identify trends, solve problems, and influence action.
  • You’re a clear, courageous communicator who can coach leaders at all levels
  • You’re passionate about developing talent and strengthening culture from the inside out.
  • Human Resources experience
  • Microsoft Office proficiency
  • Supervising Associates experience
  • Training and Facilitation experience
  • Bachelor's degree in Business
  • Bachelor's degree in Logistics
  • Professional HR (PHR) CERTIFICATION
  • Sr. Professional HR (SPHR) CERTIFICATION

Responsibilities

  • Lead daily HR office operations, ensuring consistent execution of onboarding, associate relations, attendance management, and compliance processes within the fulfillment center.
  • Partner with Operations leadership to align workforce planning, staffing strategies, and engagement initiatives with business needs.
  • Monitor and analyze key workforce metrics (turnover, retention, attendance, engagement) and implement action plans to drive performance improvement.
  • Coach and support frontline and salaried leaders on performance management, policy interpretation, and talent development.
  • Ensure compliance with federal, state, and local employment laws while maintaining adherence to company policies and ethical standards.
  • Lead associate relations investigations and conflict resolution efforts, fostering a respectful and inclusive workplace culture.
  • Support recruitment, hiring, and leadership development initiatives to build a strong internal talent pipeline and drive long-term organizational success.

Benefits

  • Competitive pay
  • Performance-based bonus awards
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (Paid Time Off)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • PPTO (Protected Paid Time Off)
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption expense reimbursement
  • Surrogacy expense reimbursement
  • Live Better U (company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities)
  • Tuition, books, and fees completely paid for by Walmart for Live Better U programs (high school completion to bachelor's degrees, including English Language Learning and short-form certificates).

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Associate degree

Number of Employees

1-10 employees

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