Human Resource Business Partner (HR Manager)

Petco

About The Position

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our own We’re the future of the pet industry We’re here to improve lives We drive outstanding results together We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. This role will serve as a partner to Retail Leadership, ensuring alignment between HR strategies and business objectives, while providing expert guidance on talent management, partner engagement, and organizational effectiveness. This role is critical to fostering a positive employee experience and driving performance in a fast-paced retail environment.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field with 5+ years of HR experience, preferably in a retail or field-based environment. Combination of experience and education may be considered.
Ability to travel 25% of the time.
Strong knowledge of employment laws and HR best practices.
Experience supporting geographically dispersed teams.
Familiarity with retail industry dynamics and challenges.
Proven ability to build strong relationships with employees at all levels of the organization.
Excellent problem-solving, conflict resolution, and decision-making skills.
Strong communication and interpersonal skills, with the ability to influence and guide leaders.
Highly organized with the ability to manage multiple priorities in a fast-paced environment.
Proficiency in HRIS systems and Microsoft Office Suite.

Nice To Haves

Professional HR certification (e.g., PHR, SHRM-CP) preferred.

Responsibilities

Collaborate with Market Directors and District Managers to align HR strategies with business goals.
Advise senior store leadership on issues that pose escalated risk to the business by providing expert level HR guidance.
Serve as a trusted advisor for partner issues, addressing concerns and resolving conflicts in a fair and consistent manner.
Support talent management and performance management processes, including goal setting, coaching, and feedback.
Collaborate on talent acquisition efforts to attract and retain top retail talent.
Educate field leaders and employees on HR policies, procedures, and best practices.
Analyze HR metrics and trends to identify opportunities for improvement and proactive intervention.
Support change initiatives, ensuring smooth transitions and effective communication across retail teams.
Partner with leaders to manage the people side of organizational changes, fostering engagement and alignment.
Partner with cross-functional teams, including Payroll and Legal, to address operational needs.
Proactively identify and participate in special projects focused on increased partner engagement, leadership development, and risk mitigation.
Lead and mentor a team, ensuring effective support for field leadership and store partners.