Human Capital Coordinator

Lutheran Social Services • West Allis, WI

7d • Hybrid

About The Position

The Human Capital Coordinator provides advanced coordination and administrative support within the Human Capital (HR) department. This role manages complex processes including employee leaves of absence, disability programs, workers’ compensation, OSHA compliance, and reasonable accommodations. The Coordinator works closely with employees, leaders, and external partners while ensuring accuracy, compliance, and exceptional customer service.

Requirements

• Strong administrative experience required; HR experience preferred.
• High school diploma required; Associate degree preferred.
• Proficiency in Microsoft Office Suite; experience with HR systems preferred.
• Strong organizational skills with high attention to detail.
• Ability to prioritize in a fast‑paced environment.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality and work both independently and collaboratively.
• Strong critical thinking and problem‑solving abilities.

Responsibilities

• Administer all workers’ compensation processes.
• Gather injury/illness information and communicate with insurance carriers.
• Ensure compliance with laws and reporting requirements.
• Support return‑to‑work programs and participate in quarterly WC reviews.
• Provide suggestions for preventive measures after incident reviews.
• Administer all types of employee leaves and ensure compliance with state and federal regulations.
• Serve as main point of contact for employees requesting leave.
• Communicate leave status updates to managers and HC team.
• Coordinate with STD/LTD carriers and support employees with claim issues.
• Facilitate the interactive process in partnership with HC Generalists.
• Manage forms, documentation, and timely completion.
• Support workplace health and safety initiatives.
• Recommend improvements to reduce risks.
• Ensure appropriate safety training is completed.
• Assist with OSHA reporting and safety documentation.
• Serve as PowerDMS master administrator for HC documents.
• Create and update documents, spreadsheets, presentations, and mail merges.
• Support training and meeting scheduling.
• Maintain organized shared drive folders and templates.
• Assist with department‑wide projects and administrative needs.
• Provide excellent service to all internal and external stakeholders.
• Support continuous improvement and departmental collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED