Hubspot CRM Administrator - GA - On Site

Vensure Employer SolutionsDuluth, GA
1dOnsite

About The Position

We are seeking a detail-oriented and strategic HubSpot CRM Administrator to manage, optimize, and support our CRM system. This role is responsible for the daily administration of HubSpot, ensuring data accuracy, enhancing user experience, and aligning the CRM with our business goals. You'll work closely with marketing, sales, revenue operations and customer service teams to ensure seamless operations and support revenue growth initiatives.

Requirements

  • Strong understanding of inbound marketing and sales operations.
  • Proficient in data management, segmentation, and reporting tools.
  • Excellent analytical, organizational, and problem-solving skills.
  • Ability to communicate technical concepts to non-technical users
  • A minimum of 5 years of experience as a HubSpot administrator or similar CRM management role.

Nice To Haves

  • Bachelor's degree in Marketing, Business, Information Systems, or related field preferred; an additional four years of work experience in lieu.
  • HubSpot certifications (e.g., HubSpot Marketing Software, HubSpot Sales Software) preferred.

Responsibilities

  • HubSpot CRM Management: Administer day-to-day operations of HubSpot, including user management, workflows, data imports/exports, properties, and integrations.
  • Monitor system performance, troubleshoot issues, and ensure the CRM is functioning as intended.
  • Maintain database health through regular audits and deduplication processes.
  • Process Optimization: Develop and refine sales, marketing, and customer service workflows, automations, and pipelines to improve efficiency.
  • Support lead management, deal tracking, and reporting processes aligned with business KPIs.
  • Training & Support: Provide training, support, and documentation for end-users across departments.
  • Serve as the primary point of contact for CRM-related questions and support tickets.
  • Reporting & Analytics: Build and maintain dashboards and reports for various stakeholders.
  • Provide insights and recommendations based on CRM data analysis.
  • Integrations & Tools: Manage integrations between HubSpot and third-party tools (e.g., Zoom)
  • Collaborate with IT or external vendors to implement technical solutions.
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