Hub Operations Supervisor

AIT Worldwide Logistics, Inc.•Obetz, OH

About The Position

The Hub Operations Supervisor is responsible for all operational and logistical activities at the AIT Middle Mile Network HUB locations during their assigned shift. Responsibilities include establishing and following safety protocols in accordance with AIT Worldwide Logistics' and OSHA policies and procedures. Responsible for providing leadership to all members of the Hub operations team to include Hub Operations Agents, Warehouse Leads and Forklift Operators. While conducting supervisor duties, the Hub Operations Supervisor is to act the SME for all Middle Mile Network activities to include routing freight, re-routing freight to make service, to add additional lanes as necessary to ensure service of the freight. Working hand in hand with the AIT Middle Mile Network Corp team, the Hub Operations Supervisor will create a plan and coordinate the activities to execute service. The Hub Operations Supervisor acts in accordance with AIT Worldwide Logistics' Core Values, providing expertise in people management, workflow management, cost control activities and process improvement.

Requirements

High School Diploma (Required)
5+ years experience in Warehouse Management (Required)
5+ years Supervisory or Managerial Experience (Required)
Ability to communicate with all levels (both written and verbal) according to the appropriate audience. High
Ability to work collaboratively within a team. High
Must have excellent organizational skills, be detail oriented. High
Ability to control stressful situations in a calm professional manner. High
Strong interpersonal, communication, and team building skills. High
Excellent leadership and decision-making skills High
Ability to work in a fast pace and high-volume environment High
Ability to supervise and delegate tasks. High
Ability to demonstrate leadership through work ethic and high performance. High
Forklift Certification - Manufacturing\Forklift Certification (Required)

Nice To Haves

Bachelor's Degree (Preferred)
5+ years experience in operational Logistics or Supply Chain Management (Preferred)

Responsibilities

Manage and provide leadership to all members of the AIT Middle Mile Network Hub operation as assigned
Ensures activities on dock are being executed as planned while simultaneously supporting Hub Operations Agents, Warehouse Leads and Forklift Operators with their duties. Move materials throughout the warehouse using a forklift
Provides input for scheduling updates regarding staffing and booking of additional linehauls to service freight
Assist in identifying and improving service and operations related issues in the Hub station, including on-time delivery, accurate data entry and efficient warehouse operations
Track shipment performance and develop strategic processes and proactively improve efficiencies and reduce dwell time in the assigned location
Manage all staff directly through team coaching on performance, job assignments and training
Manage staff scheduling to maximize productivity and minimize expenses. Ensures workforce is active and productive, making all decisions regarding overtime, reduction in hours during the assigned shift
Ability to understand, process and execute activities from data provided by management and other sources and provide workable actions from the processed data/information
Leads pre-shift meetings daily while on duty to ensure alignment
Collects information regarding activity prior to shift, during shift and proactively align and present the information to the Hub Manager.
Ensure safe working environment through consistent practice of safety programs and procedures
Provide full operational services when required direct to customer
Demonstrate leadership through work ethic and high performance
Arrange product pickups and deliveries with transportation companies and route drivers accordingly
Monitor staff overtime and schedules
Develop and roll out corrective action plans when targets are not met
Develop and execute the station’s operations strategy of AIT
Performs other duties as assigned
Complies with all policies and standards

Benefits

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.
In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

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