HTM Clinical Application Specialist

Mayo Clinic • Rochester, MN

7d • Remote

About The Position

Primarily can be a remote work position, however, must live within driving distance of Rochester, MN and Mayo Clinic Health System campuses for onsite expectations. The Healthcare Technology Clinical Application Specialist (Project Coordinator) leverages clinical expertise, technology knowledge, and advanced analytical capabilities to support and optimize medical equipment programs, clinical technology initiatives, and operational workflows across the enterprise. This role partners with nursing, allied health, physicians, and vendor teams to drive data-informed decisions, standardize equipment management processes, oversee related technology projects, and deliver outcomes that advance staff and patient satisfaction. The Healthcare Technology Project Coordinator applies both technology, analytic and management skills to assist and collaborate with medical and allied health staff in activities which support the Division’s mission and goals. To qualify for this position, the individual must be a high performing technologist or technician with excellent organizational skills: be able to accurately collect, analyze and draw appropriate conclusions from large data sets; have exceptional interpersonal relationship skills for interaction with all levels of medical staff and allied-health personnel; possess good written and oral communication skills; be able to work independently with minimal direction or supervision; and be able to flex work days and/or hours to meet changing workload demands and needs. The individual must have exceptional computer skills, and be proficient with Microsoft Office products, including SharePoint, Excel, Visio, and PowerPoint. A working knowledge of all types of medical equipment, and the current Mayo medical equipment inventory/fleet, is essential.

Requirements

• The individual must have an understanding of the medical equipment used in a hospital or clinic and how it is used for patient care
• Bachelor’s degree and 3 years of experience working with medical equipment in a hospital or clinic environment
• Or an Associate’s degree from a technical school, college, or Biomedical Equipment Technology training from an United States military branch, and 5 years of experience in a biomedical technical field or strongly related technology related field
• Or a high school diploma and 7 years of demonstrated leadership, technical, or project management related experience at a large, complex organization like Mayo may be considered in lieu of the degree
• Must be skilled in the use of word processing, spreadsheet, database and presentation software.

Nice To Haves

• High-performing nurse or clinical educator preferred; experience teaching, coaching, or mentoring required
• Advanced Microsoft Office suite proficiency (Excel, PowerPoint, Visio, SharePoint), Power BI/reporting tools preferred, strong data analytics ability (collection → interpretation → outcomes insight)
• Comprehensive knowledge of clinical equipment and current Mayo fleet; familiarity with nurse call systems and workflow integration
• Ability to manage full lifecycle projects, coordinate multi-disciplinary teams, facilitate planning, and develop new programs tied to equipment utilization and technology support
• Excellent verbal and written communication; strong interpersonal influence with medical and allied health teams; patience and coaching skillset
• Design and deliver training programs for medical technology use across beginner →advanced levels
• Serve as liaison between clinical teams, leadership, Biomedical Engineering, IT, and external vendors
• Drive communication, education, competency validation, and change adoption for new medical technologies
• Works independently with minimal supervision; able to flex hours
• Experience with clinical workflows and hospital nurse call systems
• Bachelor’s degree preferred but not required.
• Five years of supervisory experience in a maintenance services healthcare setting preferred.
• Additional or advanced degrees in technical, business, or management areas are beneficial.
• Strong leadership, communications, and organization skills are essential.
• Other skills such as financial, business processes, budgeting, and continuous improvement would be helpful.

Responsibilities

• Coordination of division management reporting and outcomes measurements
• Project coordination, facilitation, and management
• Quality monitoring and improvement
• Technology Management
• Assessment and development of new programs related to medical equipment management/support
• High level departmental planning
• Back-up administrative support and leadership roles for section head and work unit managers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees