HSS Clinical Coordinator RN - Field Based in Greater Houston, TX

UnitedHealth Group•Houston, TX

21h•$29 - $52•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You push yourself to reach higher and go further. Because for you, it’s all about ensuring positive outcomes. In this role, you’ll work in the field and coordinate the long-term care needs for members within the local community, at every turn, you’ll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for everyone. In this Health and Social Services Coordinator RN role, you will provide service coordination within an integrated care model supporting medical, behavioral health, and Long-Term services and supports (LTSS). This is a Field Based position with a Home-Based office. Work Schedule: Monday – Friday, 8am – 5pm CST If you are located in the Greater Houston area, you will have the flexibility to work remotely as you take on some of the most meaningful challenges in healthcare. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Current, unrestricted RN license in the state of TX
2+ years of experience working within the community health setting or health care role
Intermediate level of proficiency with Microsoft Office, including Word, Excel, Teams, and Outlook
High-speed internet at residence
Access to reliable transportation and valid US driver’s license to meet job-related travel requirements

Nice To Haves

Case management or service coordination certification
Experience in LTSS, Medicaid/Medicare, or managed care experience
Strong documentation skills with the ability to maintain timely, accurate, and compliant records
Knowledge of integrated setting principles, including federal and State requirements like the federal home and community-based settings regulations
Reside within commutable distance of assigned duties

Responsibilities

Assess, plan, and implement individualized, person-centered care strategies driven by the member needs and preferences and directed toward the least restrictive, most appropriate environment
Assess member needs and coordinate referrals to community-based and state-supported programs, including financial, psychosocial, and other supportive services
Oversee the member’s Plan of Care across settings, serving as a consistent point of contact to support person-centered care coordination
Communicate health and social needs information across stakeholders to support timely access to person-centered care and services
Advocate for members and their families to ensure the members’ needs and choices are fully represented and supported by the interdisciplinary care team in accordance with person-centered service planning principles
Make and receive calls to assess members’ current health status, functional needs, and potential changes in condition, in support of care planning
Translate clinical and social information into actionable care plans