HSS Care Coordinator, RN - Healthy First Steps, Remote in TX

UnitedHealth Group•Houston, TX

20h•$29 - $52•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You push yourself to reach higher and go further. Because for you, it’s all about ensuring a positive outcome for patients. In this role, you’ll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you’ll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. In this Health and Social Services Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member’s needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. Work Schedule: Monday – Friday, 8am – 5pm CST If you are located in Texas, you will have the flexibility to work remotely as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Current RN unrestricted license in the State of TX
4+ years of experience working within the community health setting in a health care role
2+ years or equivalent of experience working with Maternal and Infant population such as Mother/Baby, Labor and Delivery, or Neonatal Intensive care Unit
Must reside in the state of Texas

Nice To Haves

5+ years of experience documenting in an electronic documentation system
5+ years of experience working with MS Word, Excel and Outlook
Case Management experience including but not limited to working with Special Health Care Needs Populations, Complex medical conditions
Pediatrics
Certified Case Manager (CCM)
Experience in discharge planning
Experience in utilization review, concurrent review or risk management
Experience with arranging community resources
Background in managing populations with complex medical or behavioral needs

Responsibilities

Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, lease restrictive level of care
Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
Manage the care plan throughout the continuum of care as a single point of contact
Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
Make outbound calls and receive inbound calls to assess members' current health status
Identify gaps or barriers in treatment plans