HRIS Manager

G-P

About The Position

As our HRIS Manager, you will own the strategy and execution of our global People Systems. You will assess our systems against business needs, leading system implementations and enhancements to ensure our technical infrastructure supports our global workforce. Through expert technical guidance and data-led strategy, you will empower your team to streamline complex global workflows and ensure our HR technology remains agile, secure, and future-ready.

Requirements

6-8 years’ experience within HRIS, cloud-based application (i.e. Workday) experience required
Prior experience leading or managing small teams preferred, a true team player who enjoys coaching and encouraging others
Experience in global companies (6-10+ country scope) strongly preferred
Comprehensive knowledge of HRIS concepts, principles and best practices with experience across a range of systems including but not limited to e-Learning, Recognition, Payroll and HRIS/ERP
Borderline perfectionist who is detail-oriented and organized
Service oriented mindset - Proven experience managing a ticketing or request queue (e.g., Zendesk, ServiceNow, JIRA) with a focus on user satisfaction and rapid resolution
Ability to think globally while balancing local requirements
Agility to operate in a structured manner while recognizing when flexibility is required to support the business
Ability to juggle multiple projects and priorities, redirecting or allocating resources on the fly
Self-identified data nerds welcome, preferably those who love telling stories with data and finding synergies between data points across multiple hubs within an ecosystem
Excellent interpersonal and technical support skills, with experience delivering solutions to HR teams and business teams at multiple levels of an organization
Ability to keep information confidential, use discretion and follow practices of privacy regarding HR data and personal identifying information

Responsibilities

Manage, build, develop, coach and mentor a team of rock star HRIS Analysts.
Assess organizational needs and current People Systems (HRIS) and make recommendations to improve the systems as well as the total People Systems ecosystem.
Oversee any proposed new HRIS tools or technology and provide recommendations for support and deployment.
Manage the deployment of any new HRIS and ensure the optimal function of existing HRIS within the ecosystem.
Collaborate with People Team and cross-functional stakeholders to identify needed improvements or enhancements to existing systems and prioritize according to business needs. Support and guide the HRIS team to implement the needed solutions, reprioritizing resources as needed.
Liaise with G-P’s IT team(s) to ensure alignment of overall company IT strategy
Standardize the HRIS ticketing lifecycle; define and monitor Service Level Agreements (SLAs) to ensure the business receives timely, accurate, and high-touch support.Develop and maintain standard reports, queries and custom reports on an ad-hoc basis to support the needs of the People Team and the broader organization.
Enhance existing and establish best practice procedures for updating, validating and correcting employee records or other related HR data within Workday and its touchpoints (i.e. ADP Third Party Payroll, et al)
Implement and maintain best practices for permissions and access for all HRIS and ensure compliance with data security and privacy requirements, with particular emphasis on policies like GDPR. Use best practices to establish and maintain governance of Workday and other HRIS.
Manage the creation and maintenance of systems documentation and training programs for End Users across G-P (i.e. People Team, Managers, Employees, et al)
Manage the daily workflow of the HRIS team supporting Workday and the HRIS ecosystem. Support the team with constructive and timely feedback and evaluations, as well as any recruiting efforts, hires and/or training of new staff, as needed.