In this role, you will: Business requirements and analysis: · Partner with Recruiting teams to gather, analyze, and document business requirements for new features, enhancements, and system changes. · Evaluate information from multiple sources, reconcile conflicts, and break down high-level information into detailed requirements. · Recommend process improvements and innovative solutions to address business needs and enhance overall efficiency. System implementation and maintenance: · Manage the system development life cycle from design through implementation for small to medium-scale projects. · Configure and troubleshoot system modules to ensure they meet business requirements and improve workflow. · Support the implementation and maintenance of HR systems and applications software, including system upgrades, patches, and enhancements. Testing and quality assurance: · Coordinate and perform system testing, including writing and executing test cases. · Facilitate user acceptance testing (UAT) and document results to ensure that all requirements are met. Data management and reporting: · Create and maintain standard and ad-hoc reports and dashboards using various business intelligence tools. · Ensure data integrity and security by performing regular audits and validation checks. · Troubleshoot data-related issues and develop solutions to maintain data accuracy. Technical support and training: · Provide day-to-day operational support and serve as a subject-matter expert for HR system issues. · Provide end-user training and create supporting documentation, such as user guides and process maps. · Provide escalation support, resolving complex issues by leveraging internal resources and external vendors as needed. We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter — help us see how you are the right person for this role. Cognizant will only consider applicants for this position who are legally authorized to work in the US without requiring employer sponsorship, now or at any time in the future. Working Model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees