HRC Case Manager

Hyacinth Foundation A New Jersey•Paterson, NJ

12d

About The Position

Under the supervision of the Statewide Harm Reduction Manager performs duties relating to the HRC specific community case management and referral services as needed.

Requirements

Bachelor’s degree, can be replaced with appropriate experience
1-3 years, experience with Harm Reduction/Social services/community services
Active listening skills
Familiarity with trauma informed care approach
Knowledge of available services and community resources
Bi-lingual (English and Spanish) is a plus
Candidate must have excellent oral presentation and writing skills.
Expressed commitment to Hyacinth philosophy

Nice To Haves

Experience working in Harm Reduction.
Knowledge of supportive services and community resources.
Grant reporting and data collection experience
Must be knowledgeable about working with people with active substance use disorders.
Must be culturally competent and sensitive to the varying socio-cultural factors that contribute to substance use.
Must be able to work non-traditional hours and days including late nights and weekends in order to reach high risk populations.

Responsibilities

Provide HRC Case Management in designated county.
Conduct Community outreach, provider education and client recruitment of individuals in need of Harm Reduction Services.
Offer case management services to address obstacles while stabilizing at the HRC.
Conduct assessments to determine clients’ needs of supportive services.
Refer clients to HRC staff and/or community agency staff to assist them with psychosocial supports (e.g., housing, transportation, employment).
Follow-up with all referrals and clients to ensure all needs are being met.
Establish, maintain and update client case records using approved agency forms and procedures. Ensure confidentiality of all records.
Prepare monthly reports in accordance with agency policies and procedures.
Maintain and update client information in required reporting system.
Attend and participate in staff meetings and supervisory conferences
Maintain working relationships with other community providers
Observe established administrative procedures.
Provide written reports and maintain statistics as required
Represent the agency at community events, meeting and conferences
Attend and participate in staff training opportunities.
Adhere to Hyacinth policies and procedures including client confidentiality provisions
Attend required opioid and harm reduction meetings
Maintain working relationships with other community providers
Observe established administrative procedures
Assist in preparation of written and electronic reports, maintaining records and statistics of program data as required.
Assist with group activities, outreach events and other program informal and formal social events.