HR Support and Order Fulfillment
About The Position
VIVOTEK North America is seeking a highly motivated and experienced HR Support & Order Fulfillment to join our dynamic team. The HR Support & Order Fulfillment Specialist plays a dual-role position supporting both human resources operations and the end-to-end order processing workflow. This role ensures smooth internal HR administration while also managing accurate and timely fulfillment of customer orders. It requires strong organizational skills, attention to detail, and the ability to work cross-functionally with HR, warehouse, logistics, and customer service teams.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
- 2-4 years of experience in HR and Order Processing or a related field
- Strong knowledge of HR policies, procedures, and best practices.
- Excellent communication, customer service skills, interpersonal, and conflict-resolution skills.
- Ability to handle sensitive and confidential information with discretion.
- Familiarity with HR software (e.g., HRIS, payroll systems).
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Knowledge of labor laws and regulations (FMLA, ADA, EEOC, etc.).
- Strong organizational and multitasking abilities
- Attention to detail and high accuracy in data entry
- Experience with order processing, ERP systems, or inventory software
- Proficient in Microsoft Office and general office software
Responsibilities
- Assist with employee onboarding, orientation, and paperwork processing.
- Maintain employee records, files, and HR databases with accuracy and confidentiality.
- Support recruitment efforts by scheduling interviews, screening applicants, and posting job openings.
- Help process payroll changes, attendance records, and benefit documentation.
- Provide general HR administrative support, responding to employee questions and directing inquiries appropriately.
- Receive, review, and process customer orders through the company’s order management system.
- Verify product availability, pricing accuracy, and shipment details.
- Coordinate with warehouse and logistics teams to ensure timely picking, packing, and shipping.
- Generate shipping documents, packing slips, and order confirmation emails.
- Track orders, resolve discrepancies, and communicate updates to customers or sales teams.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
