Noah's Ark - HR Supervisor - Seasonal

HerschendWisconsin Dells, WI
1dOnsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The HR Supervisor will oversee all aspects of recruitment, hiring, onboarding, training, and internal communications. This person will also participate in payroll, benefits, and other administrative duties as assigned by HR leadership. We are currently looking for a: Noah's Ark - HR Supervisor - Seasonal Roles & Responsibilities: Roles & Responsibilities:

Requirements

  • Must be at least 18 years of age to comply with Wisconsin Child Labor Laws
  • Ability to work flexible schedule, including evenings, weekends, and holidays, open to close
  • Must have reliable transportation to and from work for your scheduled shift
  • Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
  • Ability to portray a positive, professional attitude
  • Ability to maintain confidentiality and protect sensitive employee data
  • Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
  • Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
  • Ability to use office technology and equipment, such as PC, software, and copier
  • Ability to follow direction, multi-task, and work as part of a team as well as independently
  • Ability to remain seated for extended periods of time, while using a computer
  • Ability to stand or walk for long periods of time throughout the workday
  • Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
  • Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Nice To Haves

  • College degree in HR, Business Management or related field preferred; equivalent experience will be considered.
  • 1+ years of previous work experience in an HR role preferred.
  • Prior experience in Recruitment, HR Management, Leadership and Training & Development are preferred, but not required.
  • Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
  • Knowledge of Google Sheets or Smart Sheet, a plus

Responsibilities

  • Assist with the daily supervision of the HR team and any other assigned departments
  • Lead by example, attitude, and as a representation of Noah’s Ark core values
  • Act as an approachable mentor and coach to all assigned team members
  • Professionally and legally represent Noah’s Ark to ensure continued compliance with all federal, state, and local employment laws
  • Become knowledgeable of performing the essential duties of all HR positions and backfill these positions when needed
  • Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline of HR team members
  • Ensure that all required meal and other breaks are being given in accordance with Wisconsin law
  • Ensure daily sign-in sheets are completed and submitted each day
  • Create and execute schedules for HR team members to ensure that the HR office is properly staffed throughout each day
  • Assist with timekeeping for assigned employees and/or departments
  • Oversee the recruiting, hiring, and onboarding process for all seasonal and full-time team members
  • Participate in local and regional job fairs at high schools, colleges, and professional institutions
  • Review and screen applications, conduct candidate interviews and extend offers of employment
  • Schedule team member orientations and ensure all team members complete the required onboarding activities
  • Gather all necessary documents from team members to properly complete I-9 requirements in a timely manner
  • Assist with payroll and benefits inquiries
  • Assist with data entry into HRIS and Learning systems
  • Manage the timely completion of HR paperwork, employee transactions, compensation adjustments, and terminations
  • Assist employees with Workday navigation and password resets
  • Perform copying, filing and various other administrative duties
  • Report any feedback from seasonal or full-time employees to improve processes, job satisfaction and/or guest satisfaction efforts to HR leadership
  • Lead and complete special projects to improve processes related to HR
  • Identify opportunities for program improvement and assist with developing and implementing enhancements to HR processes
  • All other duties assigned by leadership
  • Assist J1 International Students with questions, housing payments, paperwork processing, etc.
  • Assist with new international student orientation sessions
  • Welcome new arrivals and help get them checked in and moved into housing
  • Assist with the preparation and cleaning of J1 housing locations
  • Help prepare beds in the student housing facility prior to move in
  • Assist students with submitting Social Security paperwork
  • Assist students with opening new bank accounts
  • Transport J1 students to approved destinations, when needed
  • Assist with addressing any concerns the students may have
  • Assist employees with making doctor’s appointments and transport them to the doctor as needed
  • Determine housing deduction amounts for J1 room-and-board

Benefits

  • Flexible schedule
  • Ability to cross-train and learn unique skills across various departments
  • Free admission to Noah’s Ark and select Entertainment Parks on your days off
  • Invitations to exclusive company-sponsored employee events throughout the season
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