HR Specialist

USG Corporation • Chicago, IL

4d

About The Position

This position provides benefits and other HR related support for employees and field HR as part of the HR Service Center. Key Accountabilities and Responsibilities
· Responds to calls and emails to the HR Service Center 800 number and email box.
· Monitors leave of absence administration through third party vendor and performs associated HR Oracle employee updates for status and/or payroll related items including benefit catchup calculations.
· Works on the weekly funding for the Retirement, Investment and HSA Plans.
· Routes job requisitions for approval and then creates job postings.
· Enters hourly wage increases for field locations.
· Responds to Qualified Medical Support Orders and updates benefit elections as appropriate.
· Works on the Age 26 report to drop dependents turning 26 no longer eligible for benefits and updates benefit elections as appropriate.
· Works on service award reports and handles special award requests as needed as part of the USG Recognition Program.
· Creates and maintains employment files.
· Provides backup support to other HR Service Center employees.
· Participates in special projects with minimal guidance and performs other duties as assigned.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Handles Leave of Absence/FMLA Administration
Reviews and responds to all telephone calls/emails from employees at all levels regarding basic human resource inquiries.
Navigates through third party platforms to investigate and/or confirm benefit options/selections and dependent verification.
Use judgment in determining when the question/request should be elevated to the appropriate HR Business Partner/Manager or Center Of Expertise for further investigation and response.

Requirements

• Strong customer orientation
• Attention to detail
• Self directed
• Strong communication (both oral and written)
• Strong interpersonal skills at all levels of the organization
• Strong analytical skills
• Working knowledge of Microsoft Office Suite
• Able to navigate USG systems (Oracle, LEAD, TeamTailor, USG Answers)
• Inspires trust of others and keeps commitments
• Handles confidential information appropriately
• High School Required
• Basic knowledge of human resource principals/laws

Nice To Haves

• Associate Degre in business (preferred)

Responsibilities

• Responds to calls and emails to the HR Service Center 800 number and email box.
• Monitors leave of absence administration through third party vendor and performs associated HR Oracle employee updates for status and/or payroll related items including benefit catchup calculations.
• Works on the weekly funding for the Retirement, Investment and HSA Plans.
• Routes job requisitions for approval and then creates job postings.
• Enters hourly wage increases for field locations.
• Responds to Qualified Medical Support Orders and updates benefit elections as appropriate.
• Works on the Age 26 report to drop dependents turning 26 no longer eligible for benefits and updates benefit elections as appropriate.
• Works on service award reports and handles special award requests as needed as part of the USG Recognition Program.
• Creates and maintains employment files.
• Provides backup support to other HR Service Center employees.
• Participates in special projects with minimal guidance and performs other duties as assigned.
• Handles Leave of Absence/FMLA Administration
• Reviews and responds to all telephone calls/emails from employees at all levels regarding basic human resource inquiries.
• Navigates through third party platforms to investigate and/or confirm benefit options/selections and dependent verification.
• Use judgment in determining when the question/request should be elevated to the appropriate HR Business Partner/Manager or Center Of Expertise for further investigation and response.

Benefits

• USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.
• Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees