HR Solutions Senior Manager

Lumen Technologies

6d • $129,639 - $190,137 • Remote

About The Position

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
We’re on the hunt for a unicorn. Not just any unicorn - but one who can lead massive transformation, master change management, and make AI adoption feel like magic.
Your Superpowers
Change Whisperer: You know how to move hearts, minds, and workflows. ADKAR, Kotter, and a sixth sense for resistance and transformation unlocks.
Creative Communicator: You turn strategy and change into story. Think branded comms, digital campaigns, and messages that actually get read.
Transformation Trailblazer: You’ve led big, bold change. You know how to make AI adoption stick - and make it exciting.
Work Location
Fully remote position open to candidates based anywhere in the U.S.
The Main Responsibilities
What You’ll Do
Architect and lead enterprise-wide transformation (AI-first, of course).
Build the narrative that makes change irresistible.
Design innovative, modern, branded, digital-first comms that spark engagement.
Coach leaders, rally teams, and make change feel like a movement.
Track adoption, engagement, and impact - and iterate like a pro.
AI Fluency, Foresight & Execution
You bring deep experience translating AI potential into real-world impact. You don’t just understand AI—you know how to operationalize it.
You can are a process mapping wizard who can spot automation and augmentation opportunities, and partner with teams to turn ideas into shipped capabilities. You guide leaders and teams through the mindsets, behaviors, and rituals needed to adopt AI responsibly and confidently.
You build playbooks, pilots, and scaled rollouts that make AI feel intuitive, safe, and essential.
Most importantly, you help the organization build AI muscle—not through hype, but through meaningful, measurable change.

Requirements

• 10+ years leading transformation and change.
• Mastery of change frameworks (ADKAR, Kotter, etc.).
• Industry level transformation and change orchestration in a complex environment.
• Talent Management and organizational design at scale.
• Killer storytelling and digital communications chops.
• Executive presence and creative flair.
• Data-driven mindset with a love for feedback loops.

Responsibilities

• Architect and lead enterprise-wide transformation (AI-first, of course).
• Build the narrative that makes change irresistible.
• Design innovative, modern, branded, digital-first comms that spark engagement.
• Coach leaders, rally teams, and make change feel like a movement.
• Track adoption, engagement, and impact - and iterate like a pro.
• You bring deep experience translating AI potential into real-world impact. You don’t just understand AI—you know how to operationalize it.
• You can are a process mapping wizard who can spot automation and augmentation opportunities, and partner with teams to turn ideas into shipped capabilities.
• You guide leaders and teams through the mindsets, behaviors, and rituals needed to adopt AI responsibly and confidently.
• You build playbooks, pilots, and scaled rollouts that make AI feel intuitive, safe, and essential.
• Most importantly, you help the organization build AI muscle—not through hype, but through meaningful, measurable change.

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
• We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed