HR Service Center Advisor

Greene Tweed•Lansdale, PA

About The Position

At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success. If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed. Key Accountabilities: Serve as a first point of contact for employee questions related to HR (i.e., Workday, benefits, compensation, talent acquisition, learning, general HR policy, etc.). Administers HR processes in accordance with Workday business processes (Charitable Donations, Employment Verifications, Unemployment Claims, Reward & Recognition, Tuition Reimbursement, Allowances, etc.) Sets up and maintains employee files and ensures timely auditing for compliance and record retention requirements. Support weekly onboarding process of new hires in the organization. Provide administrative support to the department as required including expense administration, meeting coordination, travel support, etc. Research and resolve Tier 1 inquiries using documentation, policies, practices, and HR systems while driving self-service and user adoption. Use HR Help Desk software to document and track employee contact and problem resolution. Work with both internal and external contacts to assist in process completion or escalation; Partner with subject matter experts and other HRIS/IT specialists to respond to and resolve participant inquiries. Partner with Talent Acquisition, Benefits, Training, and Compensation to provide ongoing and project support. Responsibilities may include managing the process for background checks, drug tests, I-9, leading orientation, administering benefits, etc. Work with other team members to share knowledge on topics to ensure cross-training and scalability for all process work Provide recommendations to update, simplify, and enhance processes, procedures, and technologies. May support reporting, monitor dashboards/tasks, testing, or special projects as needed

Requirements

A minimum of one year of HR experience with knowledge in one or more of these areas: general HR, Benefits, Compensation, Recruiting, or Employee Relations
Knowledge of HRIS software such as Workday, SAP, Kronos including integrations of HR data between multiple systems (HR, Payroll, 3rd Party Vendors, etc.)
Strong verbal and written communication skills
Customer oriented
Technology aptitude and learning capacity
Quality driven, analytical, and problem-solving skills
Collaborative and consensus building skills
Excellent time management, organization, and planning skills
Accuracy / high attention to detail
Work well on own initiative and independently without supervision, must be self-driven and motivated
Ability to work with confidential information
User knowledge of MS Office skills (Excel, Word, Outlook, PowerPoint)
Ability to flex schedule as business conditions require coverage (i.e. temporary coverage to additional time zones for coverage during peak times).

Nice To Haves

Bachelor degree in Human Resources or related field preferred

Responsibilities

Serve as a first point of contact for employee questions related to HR (i.e., Workday, benefits, compensation, talent acquisition, learning, general HR policy, etc.)
Administers HR processes in accordance with Workday business processes (Charitable Donations, Employment Verifications, Unemployment Claims, Reward & Recognition, Tuition Reimbursement, Allowances, etc.)
Sets up and maintains employee files and ensures timely auditing for compliance and record retention requirements.
Support weekly onboarding process of new hires in the organization.
Provide administrative support to the department as required including expense administration, meeting coordination, travel support, etc.
Research and resolve Tier 1 inquiries using documentation, policies, practices, and HR systems while driving self-service and user adoption.
Use HR Help Desk software to document and track employee contact and problem resolution.
Work with both internal and external contacts to assist in process completion or escalation; Partner with subject matter experts and other HRIS/IT specialists to respond to and resolve participant inquiries.
Partner with Talent Acquisition, Benefits, Training, and Compensation to provide ongoing and project support.
Responsibilities may include managing the process for background checks, drug tests, I-9, leading orientation, administering benefits, etc.
Work with other team members to share knowledge on topics to ensure cross-training and scalability for all process work
Provide recommendations to update, simplify, and enhance processes, procedures, and technologies.
May support reporting, monitor dashboards/tasks, testing, or special projects as needed