HR Service Advisor

Woodward, Inc.•Fort Collins, CO

3d•$25 - $39

About The Position

Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards. We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future. Woodward supports our members’ wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. HR Service Advisor Estimated hourly base pay: $24.52(minimum) - $31.73(midpoint) - $39.42(maximum) Sr HR Service Advisor Estimated hourly base pay: $28.85(minimum) - $37.50(midpoint) - $46.15(maximum) All Levels are eligible for the benefits below: All members included in annual cash bonus opportunity. 401(k) match (4.5%) Annual Woodward stock contribution (5%) Tuition reimbursement and Training/Professional Development opportunities for all members 12 paid holidays, including floating holidays. Industry leading medical, dental, and vision Insurance upon date of hire Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave. Paid parental leave. Adoption Assistance Employee Assistance Program, including mental health benefits. Member Life & AD&D / Long Term Disability / Member Optional Life Member referral bonus Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending Voluntary benefits, including: Home / Auto Insurance discounts Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave What does it mean to be part of Woodward? It means contributing to what matters most in your career, in your community and around the world. It means being a part of rewarding experiences, where innovation, collaboration and problem-solving are at the heart of what we do. Explore our open positions and apply today. Woodward is the global leader in the design, manufacturing, and service of energy conversion and control solutions for the aerospace and industrial equipment markets. Together with our customers, we are enabling the path to a cleaner, decarbonized world. Our innovative fluid, combustion, electrical, propulsion and motion control systems perform in some of the world’s harshest environments. At Woodward we have created a culture that appreciates and values the contributions of every member. We are a global team of curious, innovative problem-solvers who commit our knowledge, resources and technical expertise to the challenges associated with reducing emissions, enabling alternative energy sources and increasing efficiency, always innovating for a better future. Woodward is working with our customers to solve some of the world’s biggest energy challenges. This important work needs more than just the brightest technical minds. It requires talented and committed manufacturing professionals, accountants, supply chain managers, human resources experts, information technology specialists and many more. We are looking for dedicated people who want to learn and grow in a supportive environment that fosters collaboration, innovation and inclusion.

Requirements

Communication Skills - The ability to communicate effectively with employees, managers, and other stakeholders, including presenting information in a clear and concise manner.
Problem-Solving - The ability to identify and solve complex HR-related issues, such as benefits enrollment errors or payroll discrepancies.
Compliance Management: Basic understanding of HR Compliance; ability to research and learn. Ask questions or escalate if there is any uncertainty.
Attention to Detail - The ability to pay close attention to detail, such as HR inquiries and resolutions, to ensure accuracy and compliance.
Interpersonal Skills - The ability to build relationships and work effectively with employees, managers, and other stakeholders.
Technology Skills - A basic understanding of HR systems and technology, such as HRIS and employee self-service portals.
Documentation Skills - The ability to accurately document HR inquiries and resolutions in HR systems.
Time Management - The ability to manage time effectively to meet deadlines and achieve goals.
Written Communication: The ability to write clearly and concisely to update knowledge articles.
Continuous Improvement - The ability to continuously improve HR service delivery and strive to provide excellent customer service.

Responsibilities

Utilize case management system to document and respond to member inquiries in a professional, sensitive, and customer-focused manner, providing timely and accurate information, clarifying issues, researching answers, escalating unresolved problems, and following through to ensure that each case is fully resolved in accordance with service level agreements.
Handles leave and accommodation cases by reviewing requests, coordinating documentation, ensuring compliance, and supporting employees and managers while maintaining confidentiality.
Update knowledge articles in coordination with Process Owner.
Escalate issues related to compliance to Sr. Advisor or Manager.
Collaborate with team members on process improvements.

Benefits

All members included in annual cash bonus opportunity.
401(k) match (4.5%)
Annual Woodward stock contribution (5%)
Tuition reimbursement and Training/Professional Development opportunities for all members
12 paid holidays, including floating holidays.
Industry leading medical, dental, and vision Insurance upon date of hire
Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.
Paid parental leave.
Adoption Assistance
Employee Assistance Program, including mental health benefits.
Member Life & AD&D / Long Term Disability / Member Optional Life
Member referral bonus
Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
Voluntary benefits, including: Home / Auto Insurance discounts
Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave