HR Representative

WhiteWater Express Car WashHouston, TX
8d

About The Position

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business. Position Overview This role is part of our ongoing growth strategy and is intended to build a qualified talent pipeline for anticipated openings in Q2–Q3. The Human Resources (HR) Representative position supports daily HR operations across an assigned region, helping drive consistent, people-first practices while ensuring compliance and operational excellence. This role partners closely with an HR Business Partner and plays a key part in the employee lifecycle—from hiring and onboarding to employee relations, performance support, and offboarding.

Requirements

  • Bachelor’s degree in Human Resources, Industrial Psychology, or related field (or equivalent experience) and 3–5 years of progressive HR experience, including employee relations exposure. However, a combination of experience and/or education will be taken into consideration.
  • Working knowledge of employment laws (FMLA, FLSA, EEOC, DOL, OSHA, etc.)
  • Strong communication, organization, and time-management skills
  • High level of professionalism, discretion, and confidentiality
  • Proficiency in Microsoft Office and Google Workspace; HRIS experience preferred

Nice To Haves

  • SHRM-CP or SHRM-SCP preferred

Responsibilities

  • Serve as the first point of contact for employee and manager HR questions within assigned regions
  • Support full-cycle HR operations including recruiting coordination, onboarding, employee relations, performance processes, and separations
  • Partner with the HR Business Partner on complex or high-risk employee relations matters
  • Assist with investigations, corrective actions, disciplinary meetings, and terminations as needed
  • Coordinate background checks and employment eligibility verification
  • Administer HR programs related to benefits, leave, engagement, and retention
  • Maintain accurate documentation in HRIS and personnel files
  • Ensure compliance with federal, state, and local employment laws and company policies
  • Provide guidance to managers on policy interpretation and consistent application

Benefits

  • Competitive Compensation
  • Comprehensive Health Benefits (Medical, Dental & Vision)
  • Paid Time Off in addition to Company Paid Holidays
  • 401(k) Retirement Plan with Company Match
  • Company-Paid Life Insurance
  • Pathways to Advancement
  • Free Weekly Car Washes
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