HR Relationship Manager

Eisenhower Health•Rancho Mirage, CA

8d•$52 - $79

About The Position

Provides direction, guidance, and coaching to management and employees. Understands the business and acts in support of the organization’s strategy and operating goals. Requires independent and collaborative efforts to work at all levels within the organization. Leverages resources and demonstrates expertise of multiple functions within Human Resources (HR) to develop and deliver scalable, customer-focused HR programs and services to the business; implementing them in a way that ensures the program goals are accomplished while meeting the needs of the business. Responsible for all HR functions including but not limited to employee relations, recruitment and retention, coaching/performance management, legal/compliance, compensation and benefits, learning and training/development, and succession planning.

Requirements

Bachelor’s Degree
Seven (7) years of progressive HR experience
Ability to establish/maintain positive interpersonal relationships with all levels of the organization
Ability to lead by example, demonstrating integrity, transparency, and accountability in decision-making and actions
Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
Ability to plan, organize and prioritize multiple tasks/projects; ability to influence and negotiate
Ability to provide constructive feedback and guidance
Ability to resolve employee relations issues; ability to interpret policies, procedures and practices
Consultative and counseling skills
Knowledge of MS Office Suite (Excel, Word, Outlook and Power Point) and HR information systems
Self-motivated, self-starter, and ability to organize efforts around helping to create a positive experience
Strong customer service, problem solving, project management and teamwork skills
Strong interpersonal, organizational and analytical skills
Written and verbal communication skills

Nice To Haves

Master’s Degree
HR certification
HR experience in healthcare

Responsibilities

Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Acts as point person for leaders in assigned areas of responsibility for HR functions including employee relations, compensation, benefits, and training support.
Manages, maintains documentation and resolves complex, high-risk employee relations issues; provides guidance, direction and recommendations to leaders; interprets policies and procedures; investigates, provides guidance and ensures preparation of documentation for performance management and policy violations (i.e. Code of Conduct, sexual harassment or harassment/hostile work environment) for management action; ensures fair and consistent outcomes.
Coordinates and participates in unemployment hearings.
Coaches, counsels and advises management through the process of corrective action, separation agreements, layoffs, elimination of jobs and involuntary terminations.
Reviews Counseling forms to ensure completeness, consistency and adherence to Eisenhower’s policies and procedures.
Effectively maintains direct client responsibility, serves as single point of accountability for multiple business lines and consultant to leadership.
Resolves leader and employee concerns by accurately analyzing conflict and determines solid approach to problem solving.
Evaluates, promotes, advocates, and articulates the connection between HR work and meeting business objectives.
Meets with leaders on a monthly basis and/or as requested; rounds regularly throughout client departments speaking with employees.
Collaborates with various HR specialties to support leaders with meeting business objectives and strategies within assigned business units.
Researches, compiles, and analyzes information pertaining to workforce planning; provides conclusions and recommendations to leaders; and develops workforce plans in partnership with appropriate leaders; ensures positions are filled according to plan and in a timely manner.
Advocates employee interests and perspectives by listening and identifying key issues and facilitates communication to ensure all views are represented.
Utilizes employee engagement survey data to guide leaders/employees in creating action plans; ensures plans are created and completed.
Oversees the leave of absence process and facilitates the interactive/reasonable accommodation process; liaison between employee, leader(s), and recruitment to explore all reasonable accommodations or alternate employment; facilitates discussion with leader regarding backfilling positions.
Partners with the Compensation team to provide compensation direction and analysis to leaders by evaluating jobs and conducting market surveys to develop salary structures.
Ensures Eisenhower meets all relevant Joint Commission and Title 22 compliance standards and elements of performance related to HR standards; compiles annual readiness binder.
Ensures compliance to State’s regulation regarding Sexual Harassment training for leaders; monitors past due CBL, RQIs, performance evaluations and per diem employee hours to support ACA compliance.
Oversees the on-boarding and off-boarding functions by the HR Support Representatives ensuring a consistent and smooth hiring process.
Manages and develops HR Support Representatives and HR Representative.
Performs other duties and projects as assigned.