HR Records Specialist

University of Dayton • Dayton, OH

46d

About The Position

Join the University of Dayton's Human Resources team and become part of a vibrant Catholic, Marianist university community that values excellence and service. We're seeking a detail-oriented HR Records Specialist to help with data entry tasks, employment verifications, and I-9/E-Verify transactions. This is an entry level position with an anticipated start date of January 2026.

Provides excellent customer services to all visitors and callers, internal and external; handles complex issues received by email, telephone or office walk-ins and applies critical thinking skills utilizing, but not limited to, approved employee handbooks, UD policies and procedures, and other available resources; provides level 1 email support, then assigns and forwards messages as needed to core groups within Human Resources.

Assists and explains Payroll and HR related forms during the onboarding process and provides timely assistance to all current and former employees regarding forms and processes. This position performs data entry tasks, assists with Department of Defense and employment verifications, as well processing transactions in the TeamDynamix (TDX) ticketing system, Form I-9/E-Verify transactions and handling confidential data and documents.

Requirements

• High school diploma or equivalent with minimum one year of demonstrated face-to-face customer-service experience.
• Excellent customer service skills and the ability to remain calm and effective during stressful situations.
• Ability to adhere to strict deadlines.
• Organizational skills.
• One year of experience providing administrative support in an office environment.
• Competency in Microsoft Office and the Google suite of products.
• Ability to maintain a high degree of accuracy and attention to detail.
• Ability to multitask.
• Ability to maintain confidentiality.
• Ability to sit in front of a computer for long periods, use a telephone and other office machinery.
• Ability to lift up to 25 pounds.
• Effective written communication skills, grammar, punctuation and spelling.
• Ability to read and write in the English language.
• Experience working with people from a variety of backgrounds and at all levels in the organization.

Nice To Haves

• Two or more years experience providing administrative support in a human resources setting.
• Experience in higher education.
• Knowledge of applicable federal, state and local employment laws.
• Experience processing Form I 9. Experience with E-Verify.
• Demonstrated critical thinking and problem solving ability.
• One or more years of working with Banner HR.
• One or more years of document indexing and prepping documents for electronic storage.
• Demonstrated ability to communicate in a clear and concise manner over the telephone, in person and by email.
• Demonstrated ability to quickly adapt to customers' needs.
• Proficiency with Microsoft Office and the Google suite of products.
• Experience working well under pressure and meeting deadlines.
• Demonstrated experience maintaining confidentiality.
• Professional demeanor and the ability to exhibit good judgment on work related matters.
• Proven experience handling difficult interactions with tact and composure.
• Knowledge of and sensitivity to a Catholic Marianist work environment.

Responsibilities

• Provides excellent customer services to all visitors and callers, internal and external
• Handles complex issues received by email, telephone or office walk-ins and applies critical thinking skills utilizing, but not limited to, approved employee handbooks, UD policies and procedures, and other available resources
• Provides level 1 email support, then assigns and forwards messages as needed to core groups within Human Resources
• Assists and explains Payroll and HR related forms during the onboarding process and provides timely assistance to all current and former employees regarding forms and processes
• Performs data entry tasks
• Assists with Department of Defense and employment verifications
• Processes transactions in the TeamDynamix (TDX) ticketing system
• Processes Form I-9/E-Verify transactions
• Handles confidential data and documents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees