HR Personnel Manager
About The Position
The HR Personnel Manager serves as a sounding board and provides advice to employees/clients on the appropriate interpretation and application of HR policies, processes and practices. This role has the ability to take ambiguous situations and provide clarity. This position works with functional subject matter experts, team members, and leaders to complete tasks. It is the main point of service contact for leadership related questions and business issues including, but not limited to, HR policies, processes, leaves of absence, corrective actions and staffing needs involving hiring approvals and position management. This role is expected to assess, prioritize and act on leadership requests as needed and communicate needs that require additional support to the appropriate source. (e.g. Employee Relations, Organization Management, HR Operations).
Requirements
- Ability to effectively manage project work while balancing priorities
- Strong service orientation with a demonstrated ability to effectively partner – both internally and externally
- Excellent problem-solving, decision-making, and organizational abilities
- Knowledge of labor laws and HR best practices.
- Solid knowledge of HR systems, policies and processes
- Strong verbal and written communication skills with an ability to communicate at all levels within the organization
- Approachable style: ability to connect with employees and establish rapport
- Proven ability to work with confidential information – while exercising sound judgment and decision making
- Ability to thrive in a fast-paced, highly ambiguous environment – while being flexible, adaptable and demonstrating an ability to problem solve
- Proficient in Microsoft Office: Excel, Word, Power-point, Outlook
Nice To Haves
- Minimum 5 years of experience in an HR or customer/client service oriented professional role
- SHRM-CP or SHRM-SCP
Responsibilities
- In partnership with the Chief Operating Officer (COO) and leadership, coordinate off-boarding related activities – to include HR partnership on sensitive separations, etc.
- Establish and maintain strong relationships across the leadership group and cross-functional HR partners
- Manage and oversee compliance and labor laws
- Assist in advising/providing guidance in the administration of HR related policies and procedures
- Proactively document, maintain, and organize area practices and protocols related to HR policy administration and standards
- Address workplace issues, mediating disputes, and fostering a positive work environment
- Handle policy implementation, performance management, and resolving workplace issues, ensuring a positive employee experience and alignment with company goals
- Manage and oversee all legal claims by serving as the first point of contact, managing internal investigations and ensuring policy compliance
- Working with legal counsel to minimize risk, covering areas like harassment, discrimination (ADA, EEO), FMLA, and wrongful termination
- Manage and oversee risk mitigation efforts by adhering to best practices and maintaining thorough documentation, assist with preventing lawsuits and reducing the company's legal exposure
- Supervise and
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What This Job Offers
Job Type
Full-time
Career Level
Manager
