HR/Payroll Coordinator (8912 - HR)Hybrid Remote Position

EAH Housing•San Rafael, CA

70d•$28 - $45•Hybrid

About The Position

Plays a key role in supporting the smooth operation of payroll, benefits, and HR processes. This position ensures timely and accurate biweekly payroll processing, maintaining meticulous records, and preparing essential reports to support compliance with federal and state regulations. With a proactive approach and strong attention to detail, the Coordinator helps uphold data integrity and operational efficiency across the HR/Payroll function. While delivering exceptional service to employees, this role also contributes to a positive workplace culture and actively supports EAH's mission and core values.

Requirements

Associate's degree, preferably in Business Administration or equivalent combination of education and experience.
At least 1 year of payroll/HR Admin experience.

Nice To Haves

Bachelor's degree in Business Administration, HR or related field.
Experience working with UKG Workforce Ready Workforce Timekeeper and UKG Pro Software, or other outsourced payroll software and automated timekeeping software.
HR/Payroll certification.
Payroll experience

Responsibilities

Assists payroll team with bi-weekly multi-state payroll for all employees (700), including on-site staff, using outsourced payroll service and electronic timekeeping system.
Completes verifications of employment (VOE) requests.
Assists with printing of manual checks, obtains signatures, and ensures that manual check log is updated and accurate.
Ensures that documents for new hires, garnishments, terminations, changes of status (COE) are completed and uploaded to Document Manager in UKG. Ensures all payroll backup is saved to Document Manager.
Monitors and responds to requests sent to Payroll Support institutional email inbox in addition to own email. Ensures that queries are responded to within a reasonable amount of time from submission.
Answers routine questions from employees and managers regarding timekeeping software and troubleshoots issues. Escalates non-routine queries and issues, as necessary.
Reviews and approves direct deposit requests from Prenote to active.
Assists with quarterly audits for payroll and benefits.
Processes and enters garnishments in payroll system (UKG).
Prepares FedEx labels for outbound mail, as needed. Ensures that checks are received by the employee within the required period.
Runs payroll/benefit reports as needed for management.
Keeps up-to-date with new UKG releases.
Reviews employee loan, rollover and withdrawal requests for retirement plan. Escalates any issues to appropriate payroll/benefits staff.
Processes terminations on a timely basis, including change of status, terminating benefits in HRIS and timely notifying the benefit carriers, as necessary. Ensures benefit termination letters are sent out to employee, as applicable.
Assists with Open Enrollment including coordinating venue, benefit provider representatives and other event logistics.
Acts as back-up to HR/Benefits Coordinator for new processing hires and other tasks as necessary.
Assists HR Operations Supervisor with HRIS administration and with documenting Business Intelligence (BI) reports.
Assigns and responds to cases in UKG People Assist.
Maintains spreadsheet of all People Assist processes and Knowledge Base forms, articles, status, etc.
Tracks HR policy updates and rollout. Follows up with employees for acknowledgement.
Assists Payroll/HR staff, HR Director, and SVP, HR with special projects.
Attends all mandatory training.
Regular and predictable attendance.
Actively participates in safety program
Other duties as assigned.

Benefits

We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match.
We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)
Competitive Salaries
403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay
EAH Wellness Program
Comprehensive Employee Medical Insurance
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program