HR Operations Team Lead

Wellington ManagementBoston, MA
17hHybrid

About The Position

The HR Operations Team Lead would serve as the operational backbone of our human resources function. The role is designed for someone who brings a systems, process, and detail-oriented mindset. You thrive with data accuracy, systems complexity, and have a strong belief in building HR processes that allow for scalable and automated infrastructure. This role operates with high autonomy and is critical to ensuring our HR function is accurate and reliable. You will be the team leader for our Operations analysts ensuring they have the appropriate support and mentorship necessary to process daily HR transactions. This role is an exciting opportunity for someone that desires significant ownership and visibility across the firm with generous upside growth potential. This position is located in Boston.

Requirements

  • 5-10 years of Human Resources Operations experience across HRIS systems, people data, and process design experience across all HR disciplines (Business Partners, GDEI, Talent Development, People Analytics)
  • Proven track record of hands-on experience building / transforming HR technology processes; Workday systems experience a plus
  • Positive and proactive work ethic, operating independently, highly organized, strong attention to detail, and results-oriented prioritization is a must
  • Systems first growth mindset with exceptional operational judgement that approaches problems with an agile mindset to continually evolve, brings a self-starter attitude and offers new ideas to optimize our approach
  • Advanced proficiency in Microsoft Excel, including pivot tables, xlookup, and building models for analysis and decision support
  • Clear, confident communicator who can distill technology nuances into practical business terms
  • Knowledge of global data privacy regulations, e.g. GDPR, and a respect for data integrity and confidentiality
  • Culture enabler to the firm’s cultural tenants of inclusivity, collaboration, accountability, and collegiality

Responsibilities

  • Owns end-to-end HR Operational Workflows (60%) – Mentors and leads the team responsible for the execution and maintenance of well-documented, scalable processes to optimize core operations from onboarding through offboarding. This includes processing of HR transactions, maintaining high-quality employee data, proactively identifying and closing audit gaps, ensuring audit-ready processes and risk mitigation, communicates clear internal communications of system changes; ensures operational handoffs between people ops, total rewards, Finance, and talent functions are clearly defined and consistently executed; and HR records are in compliance with applicable laws or guidelines.
  • Enables HR Digital Transformation: (40%) – Partnering through cross-functional collaboration with teams like our Workday Technology, payroll, and finance teams to offer recommendations and lead practical system upgrades and enhancements to drive better scale, digital automation, and system redesign. This includes supporting the design, configuration, testing, and change management of the work and implementations.

Benefits

  • retirement plan
  • health and wellbeing
  • dental
  • vision
  • pharmacy coverage
  • health savings account
  • flexible spending accounts and commuter program
  • employee assistance program
  • life and disability insurance
  • adoption assistance
  • back-up childcare
  • tuition/CFA reimbursement
  • paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)
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