HR Operations & Systems Specialist

Wingspan Care Group • Shaker Heights, OH

4d

About The Position

The HR Operations and Systems Specialist will provide HR administrative, systems, and operational support for Agency employees. In addition, this role focuses on data integrity, system optimization, and leveraging technology to streamline HR operations across Wingspan Care Group and its affiliates. This position requires technical skills, excellent detail orientation, time management, and communication skills. The ability to maintain confidentiality while prioritizing their workload is also essential. This employee will be able to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations. The HR Operations and Systems Specialist must be able to network and build relationships and provide administrative support while working on other projects as assigned.

Requirements

• Bachelor’s Degree Required.
• Advanced Excel experience
• detail orientation
• systems thinking approach to problem solving
• takes initiative to present solutions
• works autonomously
• Possesses skill, knowledge and abilities to perform the essential duties of their role; keeps knowledge up to date.
• Demonstrates awareness, sensitivity and skills in working professionally with diverse individuals, groups and communities who represent various cultural and personal background and characteristics.
• Communicates clearly using verbal, nonverbal, and written skills in a professional context; demonstrates clear understanding and use of professional language.
• Adheres to professional values such as honesty, personal responsibility, and accountability; applies ethical concepts within scope of work and adheres to Agency policies and procedures.
• Functions effectively as a member of a professional team that includes employees, clients and family members.
• Recognizes problems and responds appropriately; gathers information and sorts through it to identify and address root cause issues; makes timely decisions.
• 1 year work experience

Nice To Haves

• Certified HR Professional preferred.
• HRIS administration or technology-focused HR operations 2+ years preferred.

Responsibilities

• Serve as first point of contact to Agency employees by answering questions and providing guidance as needed, in accordance with Human Resources rules and regulations.
• Assist with the continued development, updating, optimization, and use of current HR technological solutions and tools for managing data and work-processes across the Agency.
• Timely and accurately process all personnel transactions, including employee data changes such as hires, transfers, salary changes, and terminations.
• Assist with the rollout of an enterprise-wide Human Resources system, including leading user trainings and providing ongoing support to employees and Agency leaders.
• File and maintain confidential documents (hard and soft copies) as well as employee files to ensure all information is updated and stored accordingly.
• Assist with day to day operations of the HR administrative functions and duties; including but not limited to; data integrity and auditing, system administration and optimization, process automation, user training, system integration, and reporting.
• Assist in payroll preparation by providing relevant data to employees and Finance (time off, bonus, leaves, etc). This includes but is not limited to utilizing the Agency’s payroll and timekeeping electronic platforms.
• Contribute to the development and maintenance of Agency systems.
• Assist in the preparation of required regulatory audits by ensuring that all required employee files contain all necessary and updated information.
• Process documentation and prepare reports relating to HR activities and regulatory requirements (training, workplace injuries, labor statistics, credentialing, and licensure).

Benefits

• Comprehensive health and Rx plans, including a zero-cost option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 50% tuition reduction at Case Western Reserve University for the MSW programs
• Defined benefit pension plan
• 403(b) retirement plan
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees