HR Operations Specialist

EagleView•Rochester Hills, MI

2d•$27 - $33•Hybrid

About The Position

Eagleview, the leader in aerial imagery, is hiring an HR Operations Specialist. We are a fast paced, energetic team driven by continuous process improvement. We’re looking for motivated, organized, and independent team members. This position requires good communication skills and the ability to quickly pick up new technologies. We are hiring an HR Operations Specialist to play a key role in delivering efficient, high-quality HR support and fostering a positive employee experience. Reporting to the Director of HR Operations, this role is responsible for executing and optimizing core HR processes across the employee lifecycle, including HRIS management, onboarding, offboarding, leave of absence administration, and personnel changes. The ideal candidate brings a strong foundation in HR operations, a high level of attention to detail, and the ability to manage multiple priorities with accuracy and discretion. They are proactive, solutions-oriented, and committed to continuous process improvement and operational excellence. This is a full-time, hybrid role, in our Rochester, NY headquarters, with a pay range of $27.40-$33.17/hour.

Requirements

Bachelor’s degree or equivalent combination of skills and experience.
4+ years in HR Operations, HR Administration, or a similar role.
Strong understanding of HR operations and the employee lifecycle.
Proficiency in HRIS systems, with a focus on data integrity, reporting, and process efficiency.
Excellent communication, organization, and time management skills, with strong attention to detail and the ability to handle sensitive information with discretion.
Demonstrated ability to think creatively, challenge the status quo, and drive process improvements.

Nice To Haves

Experience with ADP Workforce Now.
Experience in a multi-state or multi-entity environment.
Exposure to payroll processes and leave of absence administration.
Demonstrated ability to identify process improvements and support system enhancements.
Experience working in an evolving environment.

Responsibilities

Serve as the primary point of contact for HR inquiries, managing the HR mailbox and ensuring timely, accurate, and high-quality responses to employees and managers.
Own HR intake and workflow management, including triage and execution of employee lifecycle transactions (job, pay, and personnel changes) in ADP with accuracy, timeliness, and proper documentation.
Provide support to employees on HR matters, including benefits, leave of absence, accommodations, and policy interpretation, ensuring consistent and compliant application of policies and escalating complex issues as needed.
Own and manage the HRIS (ADP), including establishing best practices for data structure, field usage, and overall system efficiency.
Coordinate onboarding and offboarding processes, ensuring all documentation, system updates, and compliance requirements (including I-9 and E-Verify) are completed accurately.
Participate in New Employee Orientation, including presenting HR onboarding information.
Administer employee programs (e.g., Tuition Reimbursement, Employee Recognition), including platform management, reporting, and reward coordination.
Document and continuously improve HR processes, workflows, and standard operating procedures.
Participate in other duties, as assigned.
Oversee leave of absence cases, coordinating with the third-party administrator and leave management system to ensure accurate and timely processing.
Manage leave tracking, pay coordination, and benefits billing, ensuring accuracy and compliance.
Provide guidance to employees and managers on leave policies, processes, and return-to-work planning.
Provide backup support for payroll and benefits administration, including coordination with external partners.
Support operational and data-related needs during peak periods or coverage gaps.
Prepare and validate HR data for reporting and audit requests.