HR Operations Specialist
About The Position
Hunkemöller is looking for a HR Operations Specialist for our international HQ based in Hilversum (NL). As HR Operations Specialist, you are the backbone of our HR function. You are the first point of contact for employees, ensure smooth and compliant HR administration, and actively improve how we work by automating and optimizing HR processes. You will work closely with our HR Advisors and play a key role in supporting our growing, international workforce - including visa sponsorships, relocations, and 30% ruling applications in the Netherlands. This role is ideal for someone with 1-3 years of experience in HR administration or operations (within NL) who wants to grow in responsibility, impact, and ownership. Hunkemöller is looking for a HR Operations Specialist for our international HQ based in Hilversum (NL). As HR Operations Specialist, you are the backbone of our HR function. You are the first point of contact for employees, ensure smooth and compliant HR administration, and actively improve how we work by automating and optimizing HR processes. You will work closely with our HR Advisors and play a key role in supporting our growing, international workforce - including visa sponsorships, relocations, and 30% ruling applications in the Netherlands. This role is ideal for someone with 1-3 years of experience in HR administration or operations (within NL) who wants to grow in responsibility, impact, and ownership. Main responsibilities HR Operations & Employee Support • Act as the first point of contact for employees on HR-related questions • Draft and manage employment contracts, amendments, and HR letters (e.g. promotions, transfers, contract changes) • Manage employee lifecycle administration: onboarding, changes, and offboarding • Maintain accurate and up-to-date employee records and personnel files • Support managers and employees with leave, illness, and absence-related topics • Deliver a high-quality employee experience through clear communication and reliable follow-up HR Systems & Process Improvement • Maintain and optimize our HR system (Workday), ensuring data accuracy and consistency • Identify opportunities to automate, streamline, and improve HR processes • Advise employees and managers on best ways of working within our HR systems • Support HR projects related to process improvement, tooling, or scalability • Become the global key user of Workday Immigration, Visas & Relocation • Coordinate visa applications, relocations, and onboarding of international hires • Support and manage 30% ruling applications and related documentation • Act as liaison with external partners and internal stakeholders on mobility topics • Ensure compliance with Dutch regulations and internal policies Support to the HQ HR Advisors • Prepare reports, overviews, and data analyses • Provide administrative support for projects and policy updates • Maintain accurate absence registration and followup (administrative level) • Conducting exit interviews, analysing the on- and offboarding survey, and identifying trends. What you bring • 1–3 years of experience in HR Administration / HR Operations or a similar role • Bachelor’s degree (or equivalent) in HR, Administration, or a related field • Strong organizational skills and high attention to detail • Hands-on experience with HR systems (Workday is a strong plus) • Basic to solid knowledge of Dutch labor law (or strong willingness to learn) • Comfortable working with deadlines and managing multiple priorities • Fluent in English; Dutch is a strong plus • A proactive mindset: you enjoy improving processes, not just running them • Service-oriented, approachable, and trusted by employees Hunkemöller’s mission is to be a much loved, social and inclusive brand - powered by our people. We have over 900 stores in 15 countries and we are growing. Our plans to expand both in Europe and beyond provide exceptional opportunities for those with a passion for retail. Indeed, passion is one our six values: fun, inclusive, passionate, sexy, in-touch and inspiring. These values drive all we do and together with our growing commitment to the well-being of people, planet and communities, we are building a brand aligned to the demands of our global customers and those that work with us. Our USPs are many however, at the heart of what makes us special is a commitment to World-Class service, whatever the channel and wherever the store. This commitment extends to how we work with each other and creating a World-Class working environment. Hunkemöller is certified TOP EMPLOYER of the Netherlands (for the third time in a row) & Germany 2020, which underlines our people initiatives and achievements.
Requirements
- 1–3 years of experience in HR Administration / HR Operations or a similar role
- Bachelor’s degree (or equivalent) in HR, Administration, or a related field
- Strong organizational skills and high attention to detail
- Hands-on experience with HR systems (Workday is a strong plus)
- Basic to solid knowledge of Dutch labor law (or strong willingness to learn)
- Comfortable working with deadlines and managing multiple priorities
- Fluent in English; Dutch is a strong plus
- A proactive mindset: you enjoy improving processes, not just running them
- Service-oriented, approachable, and trusted by employees
Responsibilities
- Act as the first point of contact for employees on HR-related questions
- Draft and manage employment contracts, amendments, and HR letters (e.g. promotions, transfers, contract changes)
- Manage employee lifecycle administration: onboarding, changes, and offboarding
- Maintain accurate and up-to-date employee records and personnel files
- Support managers and employees with leave, illness, and absence-related topics
- Deliver a high-quality employee experience through clear communication and reliable follow-up
- Maintain and optimize our HR system (Workday), ensuring data accuracy and consistency
- Identify opportunities to automate, streamline, and improve HR processes
- Advise employees and managers on best ways of working within our HR systems
- Support HR projects related to process improvement, tooling, or scalability
- Become the global key user of Workday Immigration
- Coordinate visa applications, relocations, and onboarding of international hires
- Support and manage 30% ruling applications and related documentation
- Act as liaison with external partners and internal stakeholders on mobility topics
- Ensure compliance with Dutch regulations and internal policies
- Prepare reports, overviews, and data analyses
- Provide administrative support for projects and policy updates
- Maintain accurate absence registration and followup (administrative level)
- Conducting exit interviews, analysing the on- and offboarding survey, and identifying trends.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
